Process Automation Specialist

Process Automation Specialist

Primary Talent Partners has a new contract opening for a Process Automation Specialist to join a gas and electric company in Columbus, OH. This is a 12-month contract to start with the potential for extensions.

Pay: $23.00 - $28.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.

Description:

The purpose of the Process Automation Specialist is to design, develop and implement automation technology solutions using Visual Studio, Pega, Access, SQL databases and other technologies that enhance and support the performance of the Customer Contact Centers' strategic goals and objectives; trouble shoot when technology issues occur and act as the liaison with IT.

Required Qualifications For Position:

• Bachelor's Degree or certification in Computer programming/management.
• 1-3 Years of experience developing applications in a corporate environment.
• Enhanced knowledge and understanding of CIS and/or Client.
• Completes tasks independently as well as in small team setting.
• Must be motivated with a high degree of initiative, a quick learner, and have the ability to manage multiple priorities in a fast-paced environment.
• Self-Motivated, detail oriented, ability to maintain high level of accuracy Must demonstrate a high level of attention to detail.
• Must demonstrate ability to learn new technologies and tools.
• Must demonstrate strong analytical and troubleshooting skills.
• Must demonstrate the ability to balance development, testing, and support roles.
• Must demonstrate strong interpersonal skills and ability to work well with others.
• Advanced skills with personal computers, data base management, and software such as M365 Office.
• Flexible in working a schedule including nights, weekends, stand-by and emergency support as assigned.
• Support Leaders in testing and/or developing test plans. Validation testing pre and post technology changes
• Individuals who are collaborative, open-minded, and driven.
• Develops, codes, unit tests, debugs, and implements RPA solutions
• Reviews and analyzes organizational needs and goals to determine future impacts to applications and systems.

Preferred Additional Qualifications for Position:

• 1-3 years Programming experience in Robotic Proces Automation
• 1-3 years Developing VBA applications.
• Less than 1 year Experience in Call Center Operations
• LEAN
• Six Sigma

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at View email address on click.appcast.io