Senior Consultant

Job Duties

Position Title: Senior Consultant

Job ID: R-000958

Location: US MN Minneapolis Office

Posting Type: Full time

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:

Job Summary: The Sr. Consultant is responsible for successfully managing the support instances that require partner involvement serving as the escalation point between the client and the SPS partner. Exceeding customer expectations is a top priority, which is accomplished by clearly understanding the clients’ business model, the partner resources and limitations, and the value added by the SPS components.

Essential Responsibilities / Duties

• Perform post-sale initial technical implementation of technology products • Execute installation, upgrades, testing, and system configuration as part of completing implementation project • Conduct complex work important to the organization • Work under minimal supervision with wide latitude for independent judgment • May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals • Track progress of implementation project(s). Ensure deadlines are met and scheduling issues resolved • Keep customer and other stakeholders informed of project progress • Possess and maintain a high level of industry-specific business knowledge by remaining current with emerging products and technical updates

Minimum Requirements

• A minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree • 3+ years of account management, relationship management, product management or related experience • Prior exposure to 3rd parties, consultants, VARs, and adapter or application providers desired • Strong relationship building skills, especially over the phone • Demonstrated organization and prioritization skills. Ability to multi-task and handle multiple concurrent activities

Preferred Experience

• Excellent oral communication and telephone skills along with strong written communication and interpersonal skills • Experience working with MS Office, including Microsoft Word, Excel and Outlook and Internet browsers

Location: 

This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $76,700.00 - $118,900.00. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Apply Here:

PI285193559

Minimum Education Required

See job description.

Minimum Experience Required

See job description.

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Compensation

$76,700.00 - $118,900.00 / Annually

Postal Code

55402

Job Type

Full Time

Place of Work

Hybrid

Requisition ID

18158

Job Benefits

Health Insurance