IAM Engineer

Job Summary:

We are seeking an IAM Engineer with strong hands-on Auth0 experience to support a modern Customer Identity and Access Management (CIAM) platform. The role will focus on integrating customer-facing applications into Auth0, configuring and customizing authentication and security workflows, and supporting identity integrations across platforms such as Salesforce and other external-facing business systems. The ideal candidate will combine Auth0 configuration expertise with light development skills in JavaScript and/or Node.js and be comfortable balancing security requirements with customer experience and business needs.

Key Responsibilities:

• Integrate new applications into Auth0, including customer portals, Salesforce, and other external-facing platforms.

• Configure and support SSO, SAML, OAuth/OIDC, MFA, login flows, and access controls.

• Customize authentication and security workflows using Auth0 Actions, Rules, and JavaScript.

• Develop logic to support adaptive authentication scenarios, including triggering MFA based on location, device, risk level, or user behavior.

• Support identity integrations across platforms such as Auth0, Salesforce, Genesys, and other business systems.

• Help ensure user identities, credentials, and access remain consistent across connected platforms.

• Assist with defining and enforcing security policies related to MFA, passkeys, authentication methods, and access requirements.

• Balance security requirements with customer experience and business needs.

• Monitor and analyze Auth0 logs and integrate identity logging with monitoring tools such as Microsoft Sentinel.

• Use APIs and automation to detect suspicious login activity, trigger alerts, and support identity-related workflows.

• Troubleshoot authentication and identity integration issues across connected applications and platforms.

Required Qualifications:

• Strong hands-on experience with Auth0.

• Experience supporting Customer Identity and Access Management (CIAM) or external-facing identity platforms.

• Ability to perform light development using JavaScript and/or Node.js.

• Experience with SSO, SAML, OAuth/OIDC, and MFA.

• Experience configuring and customizing identity and authentication workflows.

• Experience integrating applications into identity platforms and troubleshooting authentication issues.

• Strong understanding of authentication flows, access controls, user lifecycle, and identity security best practices.

• Experience working with APIs, logs, monitoring, and automation.

• Strong communication and collaboration skills with the ability to work with security, application, infrastructure, and business teams.