Director of Network Data & Voice
Kforce's client is searching for a Director of Network Data & Voice to provide strategic and operational leadership for enterprise network infrastructure, unified communications, voice platforms, and contact center technologies across a large, distributed environment. This role sets the architecture and multi-year roadmap for wired and wireless networks, data centers, circuits, firewalls, physical connectivity, Cisco Unified Communications, and cloud-enabled communication services. The Director will ensure secure, resilient, high-performing 24/7 operations while serving as the senior escalation point for major infrastructure incidents. Responsibilities:
- Modernizing legacy environments
- Reducing technical debt, leading network and voice migrations
- Supporting new locations and acquisitions
- Maintaining standards for cabling, equipment, access, and fault-tolerant design
- Managing capital and operating budgets, vendor and carrier relationships, procurement, contract negotiations, lifecycle planning, and delivery of major infrastructure initiatives without disrupting critical business services
- Delivering network engineers, unified communications specialists, and technical support teams while aligning infrastructure investments with security, scalability, reliability, and organizational growth
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience
- Relevant certifications such as CCNP, CCIE, CISSP, PMP, or ITIL are a plus
- 10+ years of progressive experience leading enterprise network, voice, unified communications, or infrastructure functions in a large, complex environment
- Proven experience supporting highly available, 24/7 infrastructure across multiple locations and serving as an escalation leader for critical incidents
- Strong knowledge of enterprise networking, including routers, switches, wireless access points, circuits, firewalls, fiber, cabling standards, data centers, and WAN connectivity
- Hands-on leadership experience with Cisco networking and unified communications platforms, including Cisco Unified Communications Manager, contact center technologies, and Webex
- Experience developing architecture standards, lifecycle roadmaps, modernization strategies, and disaster-resilient network designs
- Demonstrated success leading network or voice migrations, site integrations, carrier transitions, and the retirement of legacy technologies
- Experience managing multimillion-dollar operating and capital budgets, procurement, vendor contracts, technology partners, and telecom carriers
- Strong knowledge of IT service management practices, change management, incident response, security, and operational governance
- Ability to lead technical teams, develop talent, manage competing priorities, and communicate complex roadmaps to executive and nontechnical stakeholders
- Experience with cloud networking, software-defined networking, or SD-WAN is preferred
$132.8k - $185.1k
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