Park Team Member (Guest Experience Team) Front Desk/Court Monitor/Party Host/Kitchen Team

Park Team Member (Guest Experience Team) Front Desk/Court Monitor/Party Host/Kitchen Team

Altitude Trampoline Park Litchfield Park

About Us

We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness.

We believe there's always an opportunity to experience play...another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or jump around with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place!

We believe in celebrating play, accomplishments and the emotions felt as you experience free play the Altitude way!

We are currently hiring our founding team and looking for positive, energetic individuals who want to help create an incredible guest experience from day one.

This is a cross-trained position where team members may work in multiple areas of the park, including:

• Front Desk / Guest Experience
• Court Monitor
• Party Host
• Kitchen Team

Position Summary

As a Park Team Member, you will play an important role in creating a safe, organized, high-energy, and welcoming environment for every guest who visits Altitude Litchfield Park.

Whether greeting guests at the front desk, hosting birthday parties, monitoring attractions, or supporting kitchen operations, every role contributes to the overall guest experience.

This is not just a job - it's an opportunity to be part of a founding team with opportunities for growth and leadership as the park expands.

Key Responsibilities

Guest Experience

• Greet guests with energy, professionalism, and a positive attitude
• Help create a welcoming, organized, and fun environment
• Answer guest questions and provide support throughout their visit
• Create memorable experiences that encourage guests to return

Park Operations & Safety

• Communicate and enforce park rules in a friendly and professional manner
• Maintain awareness of guest safety and overall park flow
• Help ensure attractions, party areas, and common spaces remain clean and organized
• Follow all safety procedures and incident reporting guidelines

Parties & Events

• Assist with birthday parties and group events
• Help create a fun, engaging, and stress-free experience for party guests
• Support party setup, food coordination, and cleanup

Front Desk & Sales Support

• Assist guests with check-in, waivers, bookings, and transactions
• Operate the Point of Sale (POS) system accurately and efficiently
• Help promote memberships, birthday parties, programs, and special offers

Kitchen & Food Service

• Prepare and serve food safely and efficiently
• Maintain cleanliness and organization in kitchen and food preparation areas
• Support timely food service during busy periods and parties

Teamwork & Ownership

• Work collaboratively with team members across all departments
• Stay engaged, aware, and ready to help wherever needed
• Take pride in maintaining a clean, professional, and well-run environment

What We're Looking For

We're looking for team members who are:

• Positive and energetic
• Reliable and responsible
• Comfortable interacting with guests and working as part of a team
• Coachable and willing to learn multiple areas of the business
• Organized and able to multitask in a fast-paced environment
• Comfortable staying active and engaged throughout their shift
• Basic computer skills and familiarity with POS systems preferred.
• Ability to work evenings, weekends, and holidays
• Professional "Altitude" attitude and work ethic.
• Ability to stand for extended periods

Apply Today

If you're looking for more than just a job - and want to be part of building something exciting from the ground up - we'd love to meet you.