Service Advisor Manager

Benefits Bonus based on performance Employee discounts Paid time off Training & development Competitive Base Salary Opportunities for career advancement Ongoing training Comprehensive benefit packages that include PTO Job Overview Midas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling. The ideal candidate should have at least 3 years of automotive repair experience, supervisory/management experience, and exceptional interpersonal skills. The Service Advisor Manager will manage employees, inventory, environmental compliance, and safety regulations and maintain high-quality standards with customer service. The ideal candidate should have an entrepreneurial spirit and a proven track record in achieving business objectives and upselling sales. Responsibilities As a Midas - Service Advisor Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting with customers Following up with customers, services requested, estimated completion times, etc Oversee inspections, make recommendations, create repair orders, and source parts Oversee all sales, accounting, and clerical functions from Service Advisors Maintain inventory counts and responsibility for any inventory management Employee’s payroll; record keeping of hours and scheduling Qualifications A minimum of 2-3 years of retail or service manager experience General Automotive knowledge and a willingness to learn Excellent customer service and vendor communication Strong POS Computer and Technology skills Leadership Capability and Team Building Skills Ability to work a flexible retail schedule including weekends, evenings and holidays #J-18808-Ljbffr