Brand Ambassador (NorthPark)

Brand AmbassadorBorn in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.The Brand Ambassador plays a key role in delivering an elevated client experience and driving boutique performance. This role is ideal for individuals who are passionate about fragrance, storytelling, and luxury service. Brand Ambassadors are the face of Diptyque: welcoming clients, sharing product expertise, and building lasting relationships.At Diptyque, we believe in creating moments of beauty and connection. Brand Ambassadors help bring our boutique experience to life through authenticity, creativity, and care.Please note: This job description is not exhaustive and may evolve based on business needs.Key ResponsibilitiesClient Experience & Sales Welcome clients and create a warm, elevated environmentShare product knowledge in a personalized and inspiring waySupport omni-channel selling and promote the At-Your-Service programRecommend products based on client preferences and brand expertiseAchieve individual and boutique sales goalsClient Relationships Build and maintain a strong client base through personalized outreachUse digital tools to stay connected and follow up with clientsTake initiative to grow business beyond the boutiqueBoutique Operations Support daily operations including stock, merchandising, and cleanlinessFollow company policies and complete opening/closing proceduresAssist with visual merchandising and inventory managementTeam Collaboration Contribute to a positive and inclusive team culturePartner with colleagues to deliver exceptional serviceCommunicate effectively and support team goalsQualificationsMinimum 3 years of retail experience, preferably in luxury or beautyStrong communication and organizational skillsPassion for fragrance, beauty, and client connectionComfort with digital tools and Microsoft OfficeFlexibility to work evenings, weekends, and holidaysWhy Join DiptyqueDiptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization.Compensation & Perks• Hourly Rate: $22–$23 with bonus potential • Competitive benefits • Exclusive perksDiptyque is committed to diversity in all its forms and considers each application carefully.