IT Service Asset Management Coordinator

Job Description

Job Description

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced IT Service Management Asset Coordinator to join our team and drive our relationships with hyperscale clients to new heights.

Salute Benefits That Put You First

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.

Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.

Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.

Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.

Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.

Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

About the Role

We're looking for an IT Service Management Asset Coordinator to manage our IT hardware inventory, asset lifecycle, and mobile device management (MDM) environment. This role requires hands-on experience administering Microsoft Intune and ensures our devices, stock, and asset records stay accurate, secure, and audit-ready.

Key Responsibilities

• Track IT inventory stock levels, setting minimum/maximum thresholds to balance availability with overstocking.
• Perform regular physical counts of IT inventory, reconciling discrepancies with system records and investigating root causes.
• Inspect incoming IT shipments for quality, accuracy, and completeness, and coordinate storage or immediate transfer as needed.
• Label and record all IT assets and inventory accurately upon receipt.
• Maintain accurate lifecycle records for all fixed IT assets, from acquisition through disposal.
• Generate regular reports on asset usage, inventory status, and lifecycle events to support planning and decision-making.
• Maintain computerized asset and inventory records in designated management systems.
• Develop and present inventory and asset reports to management, highlighting key metrics and improvement opportunities.
• Administer the Microsoft Intune MDM platform, including device enrollment, policy configuration, and compliance monitoring for all organizational mobile devices.
• Manage the full mobile device lifecycle, from procurement and deployment to decommissioning and secure data wiping.
• Provide first-line troubleshooting and support for Intune/MDM issues and mobile device functionality.
• Ensure mobile device inventory is accurately reflected in asset management systems and compliant with security policies.
• Ensure all inventory and asset activities comply with organizational and government-role policies and safety regulations.
• Support internal and external audits related to IT assets and inventory.

Inter-Departmental Collaboration

• Liaise with the IT team to ensure timely, accurate procurement requests for IT assets and components.
• Collaborate with Supply Chain and Property departments on proper handling, delivery, and receipt of IT procurements.
• Communicate effectively with internal stakeholders on inventory status, availability, and asset-related inquiries.

Required Skills & Qualifications

• Hands-on experience administering Microsoft Intune (device enrollment, policy management, compliance monitoring) —required.
• Experience administering endpoint devices with NinjaOne(RMM)
• Proficiency in inventory management practices.
• Strong Microsoft Office skills, particularly advanced Excel for data analysis and reporting.
• Exceptional attention to detail and accuracy in tracking and auditing.
• Strong written and verbal communication skills for cross-team and cross-department interaction.
• Demonstrated ability to clearly communicate procurement needs and status across the organization.
• Excellent organizational and time management abilities.
• A proactive, solutions-oriented approach to problem-solving and discrepancy resolution.

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at View email address on ziprecruiter.com for more information.

(For specific Recruitment related questions, please contact our Talent Acquisition department at View email address on ziprecruiter.com.)

Compensation & Benefits Disclosure

The base salary rate for this role is $60,000 per year. This range reflects a good‑faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. This posted salary rate is the final rate of pay for the position, based on job‑related factors consistent with applicable