Operations Manager, Clinical Studies

Operations Manager, Clinical Studies

The American Heart Association has an excellent opportunity for an Operations Manager, Clinical Studies in the Clinical Research Department. This position can be home-based.

This is a full-time, benefits eligible, grant funded opportunity. Current funding will expire on October 31, 2027, with the potential for funding renewal and role extension beyond that date.

The Manager, Operations is responsible for the day to day management of Clinical Research Department operations, including budget management, contract management and reporting. This position reports to the Senior Manager of Operations and will support efforts to establish and implement best practice operational standards. Additionally, this position will support the Senior Director of Clinical Studies in special projects related to department and team objectives as needed.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

Responsibilities

• Responsible for and handling operations, such as accounting, expense reporting, and procurement; and forming relationships with legal, external vendors, and partners to ensure that the overall business goals are achieved. Develops reports, trackers, or assessment tools to ensure compliance, as needed.
• Manage departmental contracting processes, including site and sponsor contracts.
• Work with American Heart Association legal department to establish and negotiate contract terms for hospitals, practices, sponsors, etc. Monitor and track process of associated statuses and documents.
• Utilize vendor and/or American Heart Association systems (e.g., E1, Optimus, iEnvision, etc.) efficiently and competently to process invoices, contracts, requisitions, and expenses.
• Support Senior Manager of Operations to establish budget tracking and reporting across multiple restricted and unrestricted budgets between $50 - 100 million.
• Develop, prepare, and distribute monthly reports on variances to project requirements for leadership. Analyze financial activities from purchasing, contract terms and vendor invoices against budget. Provide reconciliation, mentorship and recommendations.
• Act as lead in program budget preparation and facilitation including communicating procedures, distributing, and completing budget templates, training, and overseeing modifications or revisions. Coordinates with the leadership team for preparation and submission to funding organization or related controls.
• Prepare and manage recurring reports to track related fiscal and legal activities.

Qualifications

• Bachelor's Degree or equivalent work experience, Master's Degree preferred.
• 3 years of relevant work experience.
• Comprehensive experience applying the principles and practices of accounting, financial analysis, budget analysis and general business administration.
• Experience in grant project management, preferably in healthcare space, including clinical trials.
• Extensive knowledge of budgeting, financial and reporting processes for service agreements and/or grants.
• Proficient in large-scale purchasing, budget projection and planning, variance analysis, and reconciliation requirements. Ability to analyze financial data and interpret into narrative form.
• Excellent in oral and written communications. Ability to communicate with all levels of American Heart Association staff. Ability to communicate with technology and non-technology staff.
• Ability to concurrently manage multiple projects and reprioritize ongoing work.

Preferred Work Experience

• 3 years of experience with developing and managing process (and process change) documentation.
• 3 years of experience working in a fast-paced, multifaceted environment. Excels in working against deadlines to provide end product.

Compensation & Benefits

The expected pay range will be $70,000 to $85,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of total rewards package. Visit Rewards & Benefits to see more details.

• Compensation Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
• Benefits We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association's national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association's 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

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