API Technical Writer

Job Description

Job Description

Job Title: API Technical Writer

Location: Greensboro, NC (On-site)

Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)

About the Opportunity

ZipStaff is seeking an experienced API Technical Writer to support API documentation and technical content for a global commercial vehicles and industrial technology organization.

In this role, you will independently own and continuously improve documentation across API portfolios, proactively identify gaps and inconsistencies, and drive content through to publication. You will collaborate closely with product experts, developers, and solution specialists, while also partnering with marketing to produce accurate, technically credible sales collateral.

What You’ll Do:

• Independently identify, build, and continuously prioritize a backlog of documentation and text improvements across API portfolios.
• Proactively address gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability.
• Drive documentation updates through to publication.
• Work closely with internal product experts (service owners, developers, and solution experts) to learn and validate technical details, workflows, and documentation requirements.
• Partner with marketing copywriters to develop technically focused sales collateral (e.g., solution briefs and web-ready copy)
• Ensure messaging is accurate, technically credible, aligned with go-to-market positioning, and clear for the intended audience.
• Maintain high standards of technical accuracy and usability across all published content.

Required Qualifications:

• 5+ years of professional technical writing experience, with significant focus on API documentation.
• Proven ability to independently manage a documentation backlog and drive content from identification through publication.
• Strong experience working directly with developers, service owners, and technical subject matter experts to validate accuracy.
• Excellent ability to improve clarity, structure, and usability of complex technical content.
• Experience producing or contributing to technical sales collateral (solution briefs, web copy, or similar).
• Strong written communication skills with attention to accuracy, consistency, and audience appropriateness.
• Ability to work on-site in Greensboro, NC.
• Must be legally authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

• Experience documenting APIs in enterprise or industrial/technology environments.
• Familiarity with API documentation standards, developer portals, or related tooling.
• Prior collaboration with marketing or product marketing teams on technical go-to-market content.

About ZipStaff

ZipStaff partners with leading organizations to connect skilled technology and content professionals with high-impact contract opportunities. We focus on quality matches and long-term success.

To apply , please submit your resume highlighting your API technical writing experience and examples of documentation ownership.