IT Technician
Excelon Solutions
Troubleshoot Windows 10/11, Microsoft 365, Outlook, Teams, and Office applications. Perform password resets, account unlocks, and basic Active Directory user administration. Support VPN, printers, Wi-Fi, network connectivity, and remote access issues. Install, configure, and troubleshoot software and hardware. Escalate unresolved issues to support teams with complete documentation. Maintain ticket updates and ensure SLA/KPI compliance. #J-18808-Ljbffr
Vacancy posted 5 days ago
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