Program Coordinator

The Director of Programs for Women and Children is a leadership position to develop, scale and promote programs that support patients during pregnancy and early parenthood as well as pediatric patients. Such programs aim to improve maternal health outcomes with a specific focus on population health. The director’s primary objective is to oversee programs that will work to reduce disproportionate differences in health outcomes. Current programs include perinatal education, lactation education and support, maternal behavioral health support, and Centering (group prenatal care). The Director reviews data at least annually to determine evidence‑based interventions and to guide new programs. Primary Responsibilities Assist, develop, implement and manage programs. Develop culturally appropriate educational interventions, including targeted health education messages. Facilitate patient access by assisting in scheduling services within WFM. Assist patients and potential patients in overcoming barriers to attending scheduled office visits. Evaluate data to develop and pilot evidence‑based interventions. Coordinate WFM’s involvement in local, regional and national efforts relevant to the focus population, including but not limited to involvement in Healthy Women & Children Coalition Community Doulas of Waco Centering Pregnancy/Parenting Nurse Family Partnership City‑wide teen pregnancy initiative Texas Collaborative for Healthy Mothers and Babies United Way Child Wellbeing Coalition Oversee lactation programs, perinatal education, and centering. Additional projects as determined by Chief Impact Officer. Other duties as assigned by supervisor. Qualifications and Experience Experience in partnering with and caring for people during pregnancy and early parenthood. Such experience could include but is not limited to lactation support, counseling, or perinatal education. Experience in developing and maintaining partnerships with community‑based organizations. Experience in using data to make evidence‑based decisions. In most cases, a candidate with this experience is likely to have a master's degree. Skills Extensive understanding and appreciation of cultural differences among key subpopulations served by Waco Family Medicine. Strong command of and proficiency in written & verbal communications, including effective & efficient presentation skills. Efficiency in organizational and planning skills, as reflected in the abilities to prioritize multiple simultaneous tasks, meet deadlines, and produce timely, accurate, and quality results in a sustainable fashion. Excellent interpersonal and customer service skills. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem‑solving skills. Strong supervisory and leadership skills. Ability to function well in a high‑paced and at times stressful environment. Ability to perform in a cross‑functional team approach and with shared job responsibilities. Ability to prioritize work and produce quality, timely work with attention to detail. Solid understanding of the organization’s overall mission, history, culture, and objectives. Proficiency in problem‑solving, strategic plan development, population needs assessment, team leadership, public health education and program process and outcome evaluation. Proficient with Microsoft Office Suite or related software. Physical and Mental Requirements Visual and auditory accuracy. Shift length - 8 hours. Indoor setting. Continuous use of computer and calculator. Long periods of sitting. Frequent use of telephone. Continuous repetitive grasping and manipulation of both hands. Continuous conversational communication. Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing. Occasionally carrying, lifting, pushing and pulling of up to 25 lbs. Occasionally working in confined, noisy, dusty areas. Frequent use of personal car. Understand/carry out simple/detailed, oral/written instructions. Memorize and retain instructions. Read and interpret detailed specifications. #J-18808-Ljbffr