Assistant Store Manager - White House Black Market

Position Objective The Assistant Store Manager is primarily responsible for supporting the store manager in managing sales, operations, asset protection, and human resources functions to ensure a great customer experience and maximum profitability. Functional Responsibilities Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate. Promotes customer service by ensuring associates greet and assist customers; responds to inquiries and complaints in a professional and timely manner. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers. Models sales expectations, utilizes techniques, communicates product knowledge, recommends merchandise, or helps to locate/obtain merchandise based on customer needs and desires. Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization to the highest standard. Trains associates on visual merchandising techniques to ensure store is always maintained. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential. Performs all financial activities effectively and in accordance with policy: cash handling and reporting, price changes, merchandise handling; ensures all register transactions are completed accurately. Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and preparation of physical inventories. Facilitates and/or manages the general operations of the store, ensuring it is in working order and adequately maintained for safe and efficient operations. Supports compliance with all applicable laws, loss prevention policies, operating procedures, and controls; conducts associate training to reinforce proper controls. Assists in recruiting, hiring, and developing store associates; interprets KPI reports and delivers coaching; provides feedback to Store Manager on associate performance appraisals. Other duties as assigned/required. This position may be found in multiple brands. Some duties may vary from brand to brand. Competencies Culture Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Courage Stepping up to address difficult issues, saying what needs to be said. Qualifications High School diploma or equivalent Must be 18 years old or older Minimum 3 years prior retail or sales management experience preferred Excellent communication, verbal and written skills Able to travel to stores throughout the district Excellent customer service skills Knowledge of administrative aspects of store operations Communicates with customers, standing and maneuvering on sales floor and stockroom, operates register, lifts and carries 50 pounds, handles merchandise, climbs, reaches, pushes and pulls Regular attendance is essential to this position to ensure adequate coverage Ability to work a flexible work schedule, including nights, weekends, and holidays is required Benefits The wage range for this position is $19.00 to $23.75. Successful candidates’ wage rates will be determined based on their individual qualifications. The Company offers health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime pay consistent with federal/state law, life insurance, short and long term disability insurance, employee assistance program, and employee discount program. Location 3077 Festival at Woodholme Shopping Center Equal Opportunity Employer Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr