Customer Service Accountant

Job Description

Job Description

Country Partners Cooperative is a full-service diversified agricultural cooperative in central Nebraska located in 20 communities, partnering with farmers and ranchers to accomplish more together.

SUMMARY OF THE POSITION

Perform a variety of administrative duties and customer service functions in a busy agricultural retail environment. Operate the truck scale, handle walk-in parts and merchandise sales, and support agronomy, grain, and select energy operations with accurate recordkeeping and daily transactions

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following and others may be assigned)

Manage phone communications

Assist walk-in customers and supply excellent customer service

Responsible for record keeping and invoicing for multiple departments

Operate truck scale

Provide technical support for agronomy software

Maintain inventory and stock shelves

Prepare daily cash reports and daily bank deposits for the location/departments

Monthly and annual inventory reconciliations

Maintain clean and customer friendly work environment

Perform other duties as assigned by supervisor

Accounting & Financial Management

• Record daily agronomy sales, credits, and adjustments in accounting software.
• Prepare daily cash reports and daily bank deposits for agronomy and energy divisions.
• Prepare, reconcile, and post invoices for fertilizer, chemical, and application services.
• Monitor customer accounts, apply payments, and assist with collection of payment.
• Reconcile inventory and sales margins monthly to ensure product and cost accuracy.

Inventory & Cost Control

• Track fertilizer and chemical inventory; reconcile physical counts with system balances.
• Verify product transfers, returns, and adjustments between locations.
• Work closely with operations to ensure product usage is properly documented.

Billing & Customer Support

• Generate customer invoices in a timely manner, ensuring accuracy of quantities, and fees.
• Support sales agronomists with billing questions, corrections, and product pricing verification.
• Respond to customer inquiries regarding account balances, statements, and billing discrepancies.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Work Schedule:

Normal work week runs Monday through Friday between the hours of 8:00 am and 5:00 pm. Some weekends and overtime will be required during high volume days or during fall harvesting period.

Compensation and Benefits:

• Pay commensurate with experience

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED)Valid driver’s license with approved company driving record, good computer skills, proficiency in Microsoft Office packages including Excel and Word, being a team player, and having good people and communication skills

Competitive wages with robust benefit package offered including:

Health, Dental, Vision and Life Insurance, 401(k) Plan-Regular and Roth, Lifetime Income Benefit Plan (RetireMint Plan), Variable Pay Plan, supplemental insurance policies, FSA, HSA, company provided term life and long-term disability insurance, PTO (paid time off), major sick leave, holiday pay (6), annual clothing-safety-wellness benefit, employee discounts, bereavement leave, employee recognition program.

Locations in Albion, Amherst, Anselmo, Arnold, Bartlett, Callaway, Cedar Rapids, Cozad, Eustis, Farnam, Gothenburg, Greeley, Lexington, Merna, North Loup, Ord, Spalding, Stapleton, Sumner, and Westerville.

Country Partners Cooperative is an equal opportunity employer.