Human Resources Generalist

Position Overview

The HR Generalist will play a critical role in supporting Alto’s employees and leaders through thoughtful HR processes and proactive problem-solving. This position will contribute directly to business operations by owning key HR workflows, maintaining accurate data, and ensuring compliance across multiple employment areas — including onboarding, offboarding, workers' compensation, and employee relations support. The ideal candidate brings a service mindset, strong attention to detail, and the ability to think critically in a fast-paced environment.

What you’ll do:

• Maintain HRIS and employee data systems with a focus on accuracy, consistency, and reporting readiness.
• Serve as a trusted resource to employees and managers, providing guidance on HR policies, benefits, and workplace expectations.
• Manage onboarding workflows to ensure a smooth and compliant new hire experience, including HRIS setup, policy acknowledgment, and process optimization.
• Own the employee relations process, including intake, documentation, resolution tracking, and identifying trends for escalation to HR leadership as needed.
• Support the review of employee attendance and time-off records to ensure accuracy for payroll and compliance purposes.
• Coordinate workers’ compensation claims in collaboration with operations and insurance partners, ensuring timely documentation, compliance, and resolution tracking.
• Conduct regular audits across HR focus areas — including employee files, I-9s, headcount records, payroll data, and benefits eligibility — to ensure ongoing compliance and operational accuracy.
• Collaborate cross-functionally with operations leadership to support workforce planning, organizational changes, and process improvement initiatives.
• Pull payroll reports and verify employee data for accuracy prior to submission to Finance for processing; follow up on discrepancies as needed.
• Act as a liaison between employees and benefits providers, such as health insurance and retirement plan vendors, ensuring timely communication of benefits information.
• Generate and analyze HR reports related to headcount, attrition, leave trends, and other key metrics to support business decisions.
• Participate in policy updates and internal HR communications, helping ensure employees are informed and aligned.
• Support HR projects and contribute to a culture of continuous improvement across the department.
• Advise managers on HR-related matters, offering solutions that balance company policy, culture, and business objectives.
• Own the offboarding process, including termination entries, final pay updates, and system deactivation — with an emphasis on ensuring complete and accurate removal to prevent rostering or operational discrepancies.
• Perform other administrative duties as assigned to support the overall efficiency of the Human Resources department and day-to-day operations.

What you bring to the table:

• 2-4 years of Human Resources experience in Logistics, Start-up or related field.
• Equivalent combination of education and experience accepted; higher levels of education may substitute for required experience
• Associates Degree required with Bachelors degree preferred
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
• Hands-on experience handling workers’ compensation cases from intake to resolution.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Clear, confident communication skills, both written and verbal.
• Excellent organizational skills and attention to detail.
• A deep care for doing great work and taking pride in the details — you raise the bar for yourself and others.
• Proficient with Microsoft Office Suite or related software.
• Experience working with Transportation Network Company (TNC) guidelines is preferred but not required.

ADA Statement:

The above statements describe what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement:

Alto is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.

Alto is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable laws