Program Manager - 349

Manager Edge Network Services

The Information Technology Department has an opening for a Manager of Edge Network Services responsible for the day-to-day technical oversight of the Network Engineering department, including staff management by providing guidance to ensure that the Network Engineering staff understand and execute all functions in accordance with Company policies and procedures. This role is responsible for network design and deployment of new technology and processes that would contribute to cost savings and/or productivity improvements across our Corporate, Supply Chain and Retail Locations (Edge). This position is located in Pleasanton, California or Phoenix, Arizona.

Responsibilities include, but are not limited to:

• Leading the Edge Network Engineering function in the design and deployment of network solutions across our Corporate, Supply Chain and Retail locations
• Recruiting and training employees, developing personal growth opportunities, providing leadership for employee relations, effectively communicating job expectations, coaching, training, counseling, and disciplining employees, and developing, coordinating, and enforcing Change Management policies
• Motivating staff to accomplish important objectives and multiple demands and creating a sense of urgency in all tasks
• Holding the Network Engineering team accountable for their deliverables and ensuring that projects are delivered by agreed timelines
• Providing Resource Management for Network Engineers in support of project demand across all the IT Portfolios Digital, Ecommerce, Retail, Pharmacy, Supply Chain, InfoSec, Architecture, Infrastructure and Corporate Services
• Participating and contributing to the management of Network Engineering budgets to ensure accountability and staying within approved budgets
• Project planning and designing scalable network infrastructure solutions to meet business requirements for a reliable network (includes detailing current and future requirements, planning analysis, project design, cost, and personnel resource estimation for project implementation)
• Ensuring network performance, capacity and availability meet enterprise objectives for timely service restoration and tuning
• Participating in Level 3 escalation as part of Incident Resolution
• Strong mentoring skills
• Standing member of Network Domain Change Advisory Board responsible for reviewing and approving network related changes
• Experience in a high-availability, fast-paced environment
• Strong customer service focus and experience working with operations
• Proven problem solving, organization and communication skills are essential
• Work with Lab Management Teams for solution testing and certification efforts

Qualifications:

• Bachelor's degree in Computer Science or relevant degree
• 3+ years leading teams responsible for delivering networking solutions across large Enterprise networks
• 3+ plus of experience working with network and telecommunications technology and assets
• 3-5 years of experience leading and managing teams consisting of highly skilled Network Engineers
• Experience with various SDN (Software-Defined Network) solutions, including integration with Ansible, Python, or other API-driven approaches to managing network constructs in Multi-Cloud, or experience with automating repetitive tasks in support of increasing network reliability & resiliency
• Experience in designing/managing network security policies in Edge networks against industry best practices
• Experience with selection, design, implementation, and support of enterprise network solutions
• Good organizational and time management skills are needed
• Good interpersonal skills are needed to build and maintain effective relationships with individuals across different units or even within the same unit
• Possession of good leadership attributes and ability to work as part of a team
• Ability to communicate technical proposals to management
• Excellent organizational, project management, interpersonal, time management, written and oral communication skills