Field Service Engineer

Field Service Engineer – Water Treatment Systems & Industrial AutomationLocation: Raleigh, NC Salary: $50,000 - $95,000What's In It For You?401(k) with company matchHealth, Dental, and Vision InsuranceLife InsuranceFlexible Spending Account (FSA)Paid Time OffParental LeaveTuition ReimbursementProfessional Development AssistanceRetirement PlanOpportunity to work with advanced pharmaceutical and biotech water treatment systemsStrong training and career growth opportunitiesOverviewJoin a growing technical services team supporting critical water treatment systems used in pharmaceutical, biotech, and industrial environments. This role is ideal for a hands-on Field Service Engineer with electro-mechanical troubleshooting experience who enjoys travel, customer interaction, and solving complex technical challenges.What You Will Be DoingPerform preventive and corrective maintenance on water treatment equipment and systems.Troubleshoot electrical, mechanical, control, and automation issues both remotely and on-site.Commission new equipment and systems at customer locations.Complete commissioning reports, service documentation, and maintenance records.Train customer personnel on equipment operation and maintenance procedures.Diagnose and repair pumps, valves, motors, instrumentation, and related equipment.Ensure high levels of customer satisfaction through professional technical support.Travel throughout the region and occasionally across North America to support customer sites.What You Will NeedAssociate degree, vocational training, or equivalent hands-on technical experience.3–5 years of field service, maintenance, commissioning, or electro-mechanical troubleshooting experience.Experience working with pumps, valves, motors, and industrial equipment.Experience with electrical/control panels, PLCs, instrumentation, and plant automation systems.Ability to read and interpret electrical drawings, mechanical drawings, and P&IDs.Strong troubleshooting and problem-solving skills.Ability to work independently in a customer-facing environment.Proficiency with Windows-based software and computer systems.Valid driver's license and clean driving record.Ability to travel as required and work flexible hours when needed.Preferred QualificationsWater treatment industry experience.Experience commissioning industrial process systems.Experience tuning control loops and troubleshooting instrumentation.Pharmaceutical, biotech, manufacturing, or industrial process experience.