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Director of Loyalty: Member Engagement & Lifecycle Strategy

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Southwest Airlines is seeking a Director of Loyalty Member Engagement Strategy at our Dallas headquarters. You will lead lifecycle and engagement strategies to grow Rapid Rewards value, shaping journeys from onboarding through tier progression and win-back, using data to drive engagement, spend, and lifetime value. You'll partner across Loyalty, Marketing, Digital, Technology, Analytics, Credit Card, and Commercial teams to translate insights into measurable digital experiences and business #J-18808-Ljbffr swa

Vacancy posted 2 days ago
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