HVAC Field Service Technician

Residential HVAC Service Technician Haynes Heating & Air Conditioning – Cedartown / Rome, GA About the Role We’re looking for a Residential HVAC Service Technician who takes pride in doing the job right the first time. This role exists to: Diagnose, repair, and maintain residential HVAC systems while delivering a professional, trustworthy customer experience. If you value structure, clear expectations, and being held accountable to quality and performance — you’ll do well here. If you prefer shortcuts, guesswork, or minimal documentation, this role will not be a good fit. What You’ll Be Doing Diagnose and repair residential HVAC systems accurately Perform thorough system inspections and document findings Communicate issues and options clearly to homeowners Present repair recommendations using company‑approved pricing and processes Maintain a clean, organized, and fully stocked service truck Protect customer homes and leave them cleaner than you found them Coordinate with dispatch and support teams to complete jobs efficiently Properly document work, parts used, and recommendations in company systems This is a performance‑measured role , not a “show up and turn wrenches” job. What Success Looks Like High first‑time fix rate Minimal callbacks or reworkClean documentation and accurate diagnostics Strong customer communication and trust Consistent use of company systems and processes Ownership of outcomes — not excuses This Role Is a Good Fit If You: Take pride in quality workmanship Are comfortable being measured by results Communicate clearly and professionally with customers Follow systems and processes without constant reminders Want a long‑term career, not just a job This Role Is NOT a Good Fit If You: Cut corners or guess at diagnoses Avoid documentation or accountability Dislike customer interaction Prefer unstructured environments Expect success without effort or improvement Requirements EPA Certification (required) Valid driver’s license and insurable driving record Ability to diagnose and repair common residential HVAC issues Ability to use a tablet, smartphone, and company software Physical ability to perform field service work (ladders, lifting, weather exposure) What We Provide Company vehicle Tools and equipment support Structured training and clear processes Dispatch and office support that respects your time A culture that values professionalism, clarity, and accountability Schedule Full‑time Daytime service schedule Some on‑call or overtime as needed #J-18808-Ljbffr