Senior Application Development Analyst
Ralph Lauren
:
Ref #:
W147394Department:
Information TechnologyCity:
NutleyState/Province:
New JerseyCountry:
United StatesPay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.Position Overview
Position Purpose and Scope : Facilitate and drive application development, support, end user training, and execution of strategic and business critical projects supporting key Product Technology business initiatives across Ralph Lauren. Successfully manage technical and functional aspects of various Product-Technology applications partnering with IT cross-functional teams and Business leads and supporting the domain lead.
Essential Duties & Responsibilities
- Support and develop the primary technology application and ecosystem for visual line collaboration, digital product creation and all other product designers' tools. The primary tools at Ralph Lauren are: VibeIQ; Adobe; Browzwear; Clo; Gerber; Key Shot; Pointecarre; Rhino; Shima Seiki; Solidworks
- Emphasis on involvement in transformational projects such as the support and scaling of Visual Line Collaboration (VLC) a key initiative in the Digitize the Value Chain (DVC) program. This is inclusive of but not limited to both business and technical analyses activities, discovery, documentation, change management, development and delivery of functional training, support sessions etc.
- Working on future scope/business capabilities that VLC may be considered for (e.g. retirement of PhotoBook+, Home in VLC for product/image library, etc.)
- Support overall application maintenance and stability following standard IT and security protocols and procedures.
- Facilitate daily technology operations including issue analysis and resolution avoiding downtime and delays.
- Work collaboratively with various IT and business partners to ensure seamless integration of product data across the matrix of applications.
- Support and execute testing efforts ensuring applications are production ready and support business requirements.
- Assist with technical content and execution of strategic projects that covers multiple cross-functional areas.
- Support domain projects with technical planning and execution.
- Execute and support the software build process and production release.
- Partner with Business Leads + IT partners to recommend and deliver global solutions.
- Deliver technology solutions in alignment with project and business objectives.
- Perform application admin responsibilities, inclusive of, but not limited to responsibilities relating to OOTB configuration and system administrative activities.
- End user support and training as needed.
- Ongoing monitoring and issue resolution within single applications and or end to end with other systems in the ecosystem.
- Capture & document business processes into detailed workflows, including functional & data requirements in partnership with Business Transformation or Project teams.
- Escalate issues/risks to system owner.
- Understanding the prioritization, sequencing, deliverance of new capabilities that come through transformational projects and direct interaction with business.
- Continually identify new opportunities to enhance and mature future ways of working.
Experience, Skills & Knowledge
- In-depth technical and functional knowledge of fashion merchandising technologies (VibeIQ, Visulon, Adobe, 2d and 3d design tools, etc.) knowledge a plus.
- In-depth technical and functional PLM (PTC FlexPLM) application knowledge is a plus.
- Familiarity with asset management and in PLM and DAM a plus.
- Experience with managing product image files a plus (2d/3D).
- Experience with system configuration, customization, and interfaces between core systems.
- Preferred experience connecting PLM with ERP, BI and Merchandising systems.
- Previous operational and project support experience.
- Ability to documents and communicate concepts and proposals.
- Meticulous record keeping and documentation of current configurations and application history.
- Experience in working with project execution in Agile methodologies is preferred.
- Excellent communication (written and verbal), presentations and interpersonal skills required.
- Excellent troubleshooting and problem-solving skills.
- Ability to quickly learn new process skills and applications.
- Ability to perform technical trouble shooting is a plus. Ability to run SQL/PL SQL scripts will be a plus.
- Bachelor's Degree preferred.
- 5 years of business experience in retail industry, product design/development and project delivery. .
- Preferred experience in 3D technology and Line Planning
- Participated in successful business transformation and strategic initiatives, preferred.
- Ability to understand and manage complex cross-functional business processes.
Collaborative, motivated, curious, kind and energetic with the ability to work on multiple tracks.
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