Director of Housekeeping

Housekeeping DirectorThe Housekeeping Director is responsible for managing the daily operations of the Housekeeping department, including the laundry, to ensure the highest levels of cleanliness and guest satisfaction are maintained. This position will provide supervision of guest rooms and public areas, and direction for all housekeeping activities including scheduling, staffing, room inspections, training and development of employees for our hotel.Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintainedExhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guestsMonitor house count and make staffing adjustments accordinglyDistribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materialsKnowledge/Experience2 years' experience as an Executive Housekeeper, Housekeeping manager or Housekeeping Supervisor, preferably with a full-service propertyManagement experience requiredMust have experience at properties of similar size and qualityProficiency in Microsoft applications is requiredSkillsClear, concise written and verbal communication skillsExcellent service & communication skillsStrong technical skillsExcellent time management skillsStrong organizational skillsComputer and telephone skills requiredExcellent listening skillsExceptional detail in follow-upExcellent safety and sanitation skillsCreative problem-solving skillsBasic mathematical skills requiredStrong attention to detail