Business Analyst-Business Process Analyst

Job Description

Job Description

POSITION TITLE: Sr. Business Analyst (Business Process Consultant)
LOCATION: Towson, MD  (Hybrid)

• Background check is required
• At least two professional references, including phone numbers, where the candidate performed similar services to those requested below.
• Fully remote or out-of-state employment is not authorized at this time.

Government client is seeking a qualified Senior Business Analyst to assess, develop, enhance, and implement technology solutions in support of government agencies. The position will primarily focus on the analysis, improvement, and implementation of Public Safety systems and business processes.
The initial assignment will support the replacement of the client's Jail Management System. Business requirements have already been captured, and the Senior Business Analyst will work closely with client stakeholders, subject matter experts, technology teams, and vendors to validate and refine requirements, evaluate solutions, support vendor activities, and assist with the successful implementation of the new system.  The ideal candidate will have strong business analysis skills, experience with complex technology implementations, and the ability to work effectively with both technical and business stakeholders. Experience with public safety systems or related government applications is highly desirable.

• Graduation from an accredited college or university with a bachelor’s degree in Business, Computer Science or a related field and five years’ experience in systems analysis, change management analysis, project management, program analysis, or a closely related field.
• Demonstrated experience in public safety implementations and post-production environment as a primary technical resource.
• Knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems.
• Knowledge of processes, methods and techniques utilized to analyze and evaluate business operations.
• Skilled in analyzing and evaluating administrative processes for automation.
• Ability to assist in the analysis and evaluation of the feasibility and suitability of information technology projects. Ability to establish and maintain effective working relationships. Ability to create precise and effective technical documentation.
• Excellent oral and written communication skills with internal and external clients and vendors.
• Ability to produce documentation that will be used by various audiences, including but not limited to design documents for each application being reviewed that will include business requirements, functional specifications, test plans and scripts.
• Strong analytical and problem-solving skills.
• Outstanding business process fluency, with a strong ability to discuss processes at a level of detail sufficient to gain insight into the underlying business problem or opportunity.
• Ability to work in a team environment; establishing and maintaining strong professional relationships.
• Maintain the security and confidentiality of any proprietary or sensitive data in any medium.

PREFERRED QUALIFICATIONS/SKILL SETS

• Experience working for a government entity.
• 5+ years’ experience with Public Safety projects.