Diagnostic Automotive Technician

Diagnostic Automotive Technician

Diagnostic Technicians are expected to be experts in their craft and are expected to complete diagnostics with excellence, integrity, precision, and extreme care. Diagnostic Technicians are expected to inspect each vehicle and quote any needed repairs and services to each customer. At times, technicians will be asked to work directly with customers to explain the condition of the vehicle and answer questions the customer may have about their needed services or repairs. If a production technician is stuck on a repair, you will provide guidance on how to proceed to keep cars flowing smoothly throughout the shop. If a vehicle inspector is not present, review production technicians inspections for accuracy and thoroughness before a quote is built. Perform Quality Control for production technicians. Assist in keeping the shop area clean, safe, free of debris and other hazards. When all diagnostic work is complete, you may perform flat rate repairs on vehicles at of your hourly rate. Additional responsibilities and duties may be necessary based on the needs of the business.

Must possess a valid US Driver's License, be insurable on shop insurance policy, and possess the ability to drive a vehicle with passengers. Must have at least 7 years of practical experience working as a technician in an automobile repair facility. Advanced knowledge of passenger automobile & light truck workings and systems. Advanced knowledge and skill in passenger automobiles diagnostics including using a diagnostic tree, Identifix, Labscopes, module programming equipment, performing testing procedures to discover the cause (and repairs needed) to correct a customer's complaint. Advanced knowledge, ability and skill in performing mechanical repairs and services on passenger automobiles including removing and reinstalling of parts, and doing service procedures. Advanced experience on all makes and models, including but not limited to American, Asian, European, Diesel and Hybrid vehicles through F-550/5500 trucks. Knowledge and skill of how to perform a thorough inspection on passenger automobiles and light trucks for the purpose of finding service and repairs needed based on the miles and condition of the vehicle. Ability to clearly communicate in english with others verbally and in various written forms. Ability and knowledge of how to use a computer and diagnostic tools to diagnose vehicles, look up repair instructions, and access Customer Management Software. This includes the ability to view a monitor, and use touch screens, mice and keyboards. Ability to lift more than 50 lbs without assistance. Ability to stand for periods of up to 60 min at a time. Skilled and able to perform basic counting and math. Ability to perform major and fine motor skill movements using the body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity. This also includes the ability to reach overhead, push, pull, bend down, stoope, and other major body movements.