Maintenance Technician II

Job Description

Currently seeking team members who are enthusiastic about crafting lasting vacation memories for our owners/guests visiting our resort properties. Do you find your work gratifying while making a difference, providing an enjoyable, fun-filled vacation?

What will I be doing?

You would maintain the guestrooms, public spaces, and back of the house areas. Your primary focus would be on guest relations and problem resolution, ensuring an attractive and well-maintained property. You would work well with customers and staff members and perform tasks to the highest standards.

• Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
• Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning. Change Filters
• Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
• Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client happiness; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate.
• Accurate documentation in English is necessary for maintaining logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable.

Our full-time Team Members receive a great benefit package which includes medical, dental and vision insurance, a 401K plan, a Paid Time Off (PTO) program, and outstanding travel benefits!

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Minimum of 2 years' experience in facilities maintenance
• Able to climb stairs and work on ladders up to 40 feet. Can push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, and reach overhead.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 3-5 years or more of related experience
• A/C knowledge

HGV received four stars for work-life balance and family-friendly benefits. It is recognized as one of Newsweek's "America's Greatest Workplaces for Parents & Families." Our Owners, Members, and Guests have been loyal for 30 years. Our dedicated Team Members in resorts, call centers, and corporate offices also receive accolades.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We offer reasonable accommodation for individuals with disabilities during the application and interview process, job functions, and other employment benefits.

Responsibilities

What will I be doing?

You would maintain the guestrooms, public spaces, and back of the house areas. Your primary focus would be on guest relations and problem resolution, ensuring an attractive and well-maintained property. You would work well with customers and staff members and perform tasks to the highest standards.

• Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
• Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
• Troubleshoot plumbing fixtures including drain cleaning. Change Filters
• Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
• Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
• Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
• Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client happiness; willing to "pitch-in" and help co-workers with their job duties and be an outstanding teammate.
• Accurate documentation in English is necessary for maintaining logs and inspection sheets.
• Ensures that every interaction with an owner/guest/team member is positive and memorable.

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Effective verbal and written communication skills with the ability to communicate well with guests in English
• High School Diploma or equivalent experience.
• Minimum of 2 years' experience in facilities maintenance
• Able to climb stairs and work on ladders up to 40 feet. Can push/pull up to 100 lbs., lift/carry up to 50 lbs., and grasp, stoop, and reach overhead.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• 3-5 years or more of related experience