General Manager Operations

Position Title: General Manager-Operations

Location: Phoenix, Arizona, USA

Industry: Aerospace, Medical Devices, Semiconductor, General Engineering

Reports to: Chief Executive Officer

Eligible Criteria : US Citizen or Green card holders.

About the Company

Trusted Aerospace Engineering is a precision manufacturing company delivering mission-critical components to global leaders across the aerospace, medical, and industrial sectors. Operating facilities in the USA and India and maintaining a European presence through our France office, we fuse cutting-edge technology with deep engineering expertise and a strong customer-first culture.

As we expand into new verticals—including NADCAP-certified surface treatment, sheet metal fabrication, brazing, heat treatment, and NDT—we are building a future-ready organization poised for global impact. We are seeking visionary leadership to drive this transformation.

Position Overview

We are seeking an experienced and results-driven General Manager – Operations to lead our Phoenix, Arizona manufacturing facility specializing in high-precision CNC machined components and assemblies serving Aerospace, Semiconductor, Medical Device, Energy, and Industrial markets.

The General Manager will be responsible for the overall business performance of the facility, including full Profit & Loss (P&L) ownership, operational excellence, customer relationship management, manufacturing engineering, quality, supply chain, and workforce development.

The ideal candidate will possess extensive experience in precision manufacturing environments, strong engineering acumen, and a proven track record of leading global operations within OEM or Tier-1 manufacturing organizations.

This role requires a strategic leader capable of driving growth, operational efficiency, customer satisfaction, and continuous improvement while maintaining the highest standards of quality, safety, and regulatory compliance.

Key Responsibilities

Business & P&L Leadership

• Assume full responsibility for plant profitability, revenue growth, cost optimization, and overall financial performance.
• Develop and execute strategic business plans aligned with organizational growth objectives.
• Drive EBITDA improvement through operational efficiencies, productivity enhancement, and cost reduction initiatives.
• Lead annual budgeting, forecasting, capital investment planning, and resource allocation.

Manufacturing Operations Leadership

• Direct all manufacturing operations including CNC machining, manufacturing engineering, assembly, sub-assembly, surface processing, inspection, quality, maintenance, planning, and logistics.
• Optimize plant capacity, throughput, OEE, labor productivity, and manufacturing costs.
• Ensure on-time delivery, operational efficiency, and superior product quality.
• Drive operational excellence through Lean Manufacturing, Six Sigma, and Continuous Improvement methodologies.

Manufacturing Engineering & Technical Leadership

• Provide strong leadership to Manufacturing Engineering teams focused on process development, productivity improvement, automation, tooling, and new technology implementation.
• Lead initiatives to improve manufacturability, process capability, cycle time reduction, and quality performance.
• Champion Industry 4.0 and advanced manufacturing initiatives where applicable.

Customer & Client Relationship Management

• Develop and maintain strong relationships with key customers, OEMs, strategic partners, and global stakeholders.
• Serve as the primary executive interface for customer escalations, business reviews, and growth opportunities.
• Support business development initiatives through customer engagement and operational excellence.

Global Operations & Cross-Functional Leadership

• Collaborate with global operations teams to ensure consistency in manufacturing standards, quality systems, and best practices.
• Support global customer requirements and multi-site operational strategies.
• Lead cross-functional teams across Operations, Engineering, Quality, Supply Chain, Program Management, and Finance.

Quality, Compliance & Safety

• Ensure compliance with AS9100, ISO 13485, customer requirements, and applicable regulatory standards.
• Drive a culture of quality excellence and continuous improvement.
• Maintain a safe work environment and ensure compliance with OSHA and environmental regulations.

Talent Development

• Build, mentor, and develop high-performing leadership teams.
• Drive succession planning, leadership development, and employee engagement initiatives.
• Foster a culture of accountability, innovation, collaboration, and operational excellence.

Required Qualifications

• Bachelor's Degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related technical discipline.
• MBA or advanced business qualification preferred.
• Minimum 15+ years of progressive manufacturing leadership experience.
• Minimum 7+ years in a senior plant leadership, operations leadership, or general management role.
• Demonstrated P&L ownership and accountability within a manufacturing environment.
• Strong expertise in Manufacturing Engineering and Precision Machining operations.
• Proven experience managing complex CNC machining and manufacturing operations.
• Experience working within OEM, Tier-1, or highly regulated manufacturing environments.

Preferred Industry Experience

Candidates should possess experience in one or more of the following sectors:

• Aerospace, Medical, Semiconductor, General Engineering, Aircraft Engine Components
• Gas Turbine & Energy Equipment Manufacturing
• Industrial Engine Manufacturing
• Medical Device Manufacturing
• Precision Machining & Advanced Manufacturing

Additional Advantage

• Experience with Assembly, Sub-Assembly, and Surface Processing operations.
• Global manufacturing and multi-site operations experience.
• Exposure to automation, digital manufacturing, and smart factory initiatives.

Desired Leadership Competencies

• Strategic Business Leadership
• Profit & Loss Management
• Customer Relationship Management
• Manufacturing Engineering Excellence
• Operational Excellence & Lean Leadership
• Global Operations Management
• Executive Presence & Stakeholder Management
• Team Building & Organizational Development
• Change Management
• Continuous Improvement Mind-set.

Key Success Metrics

• Revenue Growth & Profitability
• EBITDA Improvement
• Customer Satisfaction & Retention
• On-Time Delivery Performance
• Productivity & OEE Enhancement
• Quality Performance (PPM, FPY, NCR Reduction)
• Employee Engagement & Retention
• Safety Performance
• Manufacturing Cost Reduction
• Operational Scalability & Growth.
• Lean manufacturing and continuous improvement.
• ⁠Six sigma black belt a plus.

Interested candidates share your resume to ***email_hidden***