Entry - level Administrative Office Assistant

Entry-Level Administrative Office Assistant

Southern Rewinding is seeking a motivated and detail-oriented Entry-Level Administrative Office Assistant to support daily administrative and operational functions within the shop and office. This role serves as a key point of coordination between customers, the shop floor, and office staff. The Shop Clerk is responsible for maintaining accurate records, processing work orders, and delivering excellent customer service while ensuring efficient workflow and communication across departments.

Key Responsibilities:

• Perform daily administrative tasks including filing, data entry, record maintenance, copying, and document management
• Create, enter, and manage shop repair work orders for incoming jobs
• Write up and document incoming work accurately and efficiently
• Upload, organize, and maintain repair photos in designated folders
• Contact customers to obtain purchase orders, repair authorizations, and scheduling information
• Assist with job scheduling and coordination between departments
• Communicate with office staff, shop personnel, and management regarding customer service and job status
• Close out work orders upon job completion and ensure all documentation is accurate
• Maintain and update "Work in Progress" (WIP) files
• Provide administrative and customer service support as needed
• Support additional office functions such as shipping & receiving, time entry, and purchasing as needed
• Assist in drafting technical reports for supervisory review
• Follow established company procedures to complete tasks in a timely and efficient manner
• Perform other duties as assigned