Salesforce Business Analyst

Salesforce Business AnalystFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.Required QualificationsBachelor's degree in information systems, Business Administration, Public Administration, or related field7+ years of experience as a Business Analyst, preferably in government or public sector ITHands-on experience with Salesforce (configuration, reporting, workflows)Strong understanding of business process analysis and documentationExperience working in Agile or hybrid project environmentsExcellent communication skills, especially with non-technical stakeholdersDesired Skills:Salesforce certifications (e.g., Administrator, Business Analyst)Experience with government systems, public sector data, or transportation-related servicesFamiliarity with tools such as:ADOJiraKnowledge of integrations (APIs, middleware) and data governance practicesExperience supporting accessibility compliance and public-facing applicationsLocation: Boston, MAKyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665Rewards: Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by clientAn INC 5000 company for 10 yearsCorp! Michigan Economic Bright SpotsCrain's Detroit Business Top Staffing Service Companies in DetroitTechServe Alliance Excellence Award- IT and Engineering Staffing & SolutionsBest of MichBusiness winner in HR Wizards & PartnershipsMetro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest101 Best & Brightest Companies to Work for in Michigan