Senior Maintenance Technician

Senior Maintenance Technician

Join a premier 55+ active adult community in Casa Grande, Arizona! Mission Royale Adult Village is a vibrant, resort-style community featuring 1,292 homes and exclusive amenities designed for active adults. Residents enjoy a private 15,000-square-foot clubhouse complete with a fitness center, ballroom, library, card and craft rooms, billiards, swimming pools, hot tub, tennis, pickleball, bocce courts, and beautifully maintained common areas.

We are seeking a Senior Maintenance Technician who takes pride in maintaining a safe, attractive, and welcoming community. This hands-on position is responsible for the operation, inspection, maintenance, and repair of community buildings, amenities, and common areas while ensuring the highest standards of service for our residents.

Position Summary:

Primarily responsible for the optimal performance and maintenance of building systems within an HOA community to include but not limited to all mechanical, fire and life safety, security, pool/hot tub, common area elements and grounds. Also responsible for ensuring Architectural Guidelines are upheld within the community by thorough knowledge of CC&Rs and Design Guidelines.

Position Responsibilities:

• Partners with the Community Manager to maintain buildings, building systems, common areas, and other physical assets on the property.
• Responsible for overseeing compliance with City, State, Federal, and OSHA code and permit requirements.
• Perform duties related to plumbing, electrical, HVAC, painting, drywall, pressure washing, welding, and any other maintenance needs related to the designated property.
• Regular maintenance of association amenities including but not limited to pools, hot tub, water features, pickleball, tennis and bocce courts.
• Proactive in identifying maintenance needs, repairs, and bid process to ensure work is completed in a timely manner.
• Interacts with onsite staff, owners, residents, and vendors in a professional and courteous manner.
• Follows up with all homeowners/residents regarding service issues and advises management team of interaction outcomes.
• Properly operates, maintains, and stores all maintenance equipment.
• Weekly setup for events inside and outside, including moving various tables and chairs.
• Personal vehicle for transportation.
• Ensures that the Architectural Guidelines are upheld within the community by thorough knowledge of CC&Rs and Design Guidelines.
• Provides direct support to the Community Manager in order to meet community standards.
• Performs other related duties as directed.
• Work schedule may change to meet property requirements.

Knowledge, Skills & Abilities:

• Consistently meet AAM's standards of service and interact with residents and staff in a professional, courteous and friendly manner.
• Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, drywall, welding and any other maintenance skills necessary to complete work orders.
• Ability to communicate effectively in both oral and written form; maintain work logs; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.
• Ability to gather information, analyze, seek input, and make sound decisions.
• Exceptional customer service and follow-through skills.
• Familiar with maintenance contracts and working with outside vendors.
• General knowledge and understanding of budget management.
• High attention to detail.
• Time management – the ability to organize and manage multiple priorities.
• Computer and internet proficiency.
• Ability to work as part of a team and independently.
• Dedicated to continuous communication with the Community Manager and onsite staff, through email, texts, and other written means.

Physical Demands & Work Environment:

• Works indoors and outdoors.
• Requires physical ability to stand for long periods, climb stairs and ladders, squat and bend.
• Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
• Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders and scaffolding at heights of up to 50 feet.
• Able to handle various manual and power tools.
• May work independently or as part of a team.

Qualifications

Behaviors:

Preferred:

Team Player:

Works well as a member of a group

Functional Expert:

Considered a thought leader on a subject

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Motivations:

Preferred:

Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility

Goal Completion:

Inspired to perform well by the completion of tasks

Self-Starter:

Inspired to perform without outside help

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education:

Required:

High School or better.

Experience:

Required:

3 years:

Full time, paid, professional experience working in a maintenance role within an HOA or property management environment. Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, dry wall and any other maintenance skills necessary to complete work orders. Valid Driver's License.

Preferred:

3 years:

High school diploma or GED and three (3) years years of experience in a maintenance role and a minimum of one (1) year of experience in a lead capacity managing maintenance personnel. Working knowledge of plumbing, electrical, HVAC, pool equipment, heaters and chemicals, painting, drywall, and any other maintenance skills necessary to complete work orders. Valid Driver's License.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.