Associate Director

Epic Revenue Cycle Analytics Associate Director
Remote

We are seeking an Epic Revenue Cycle Analytics Associate Director to support Guidehouse on a commercial health revenue cycle technology and analytics initiative focused on Epic revenue cycle performance, hospital billing optimization, reporting enablement, KPI definition, and executive decision support.

This is a remote opportunity supporting a sold and funded commercial health project. The Epic Revenue Cycle Analytics Associate Director will lead workstreams across Epic revenue cycle technology, analytics, operational performance, reporting readiness, dashboard development, baseline analysis, go-live readiness, post-live stabilization, and revenue cycle optimization.

The ideal candidate has strong experience with Epic revenue cycle, hospital billing, healthcare analytics, revenue cycle performance improvement, executive reporting, client-facing delivery, and cross-functional leadership. Experience with Epic Resolute Hospital Billing, Resolute Professional Billing, Claims and Remittance, Revenue Guardian, Clarity, Caboodle, Cogito, Reporting Workbench, SlicerDicer, Radar, Tableau, Power BI, SQL, or similar tools is highly preferred.

Responsibilities include:

Leading Epic revenue cycle technology and analytics workstreams for a commercial health client

Partnering with client executives, operational leaders, IT teams, reporting analysts, and revenue cycle stakeholders

Supporting hospital billing performance improvement through metric definition, baseline analysis, reporting enablement, and executive-ready insights

Defining KPI logic, reporting requirements, dashboard needs, baseline assumptions, and performance monitoring frameworks

Translating revenue cycle data, workflow gaps, and operational trends into actionable recommendations

Supporting Epic revenue cycle implementation, optimization, transition, go-live readiness, command center, and post-live stabilization activities

Identifying revenue cycle risks, reporting gaps, workflow issues, and performance improvement opportunities

Developing executive presentations, status updates, performance summaries, and client-facing deliverables

Providing guidance to Managing Consultants, Senior Consultants, Consultants, analysts, and client team members

Communicating effectively across executive, operational, technical, reporting, and analyst audiences

Required Qualifications:

Strong experience in healthcare revenue cycle, Epic revenue cycle technology, revenue cycle analytics, or revenue cycle transformation

Experience supporting Epic revenue cycle implementation, optimization, go-live readiness, post-live stabilization, or performance improvement initiatives

Strong understanding of hospital billing, professional billing, claims, denials, charge capture, reimbursement, AR, revenue integrity, or patient financial services workflows

Experience defining KPIs, metric logic, baselines, dashboards, reporting requirements, or performance improvement measures

Ability to translate revenue cycle issues into data-driven insights and operational recommendations

Experience leading workstreams, managing deliverables, communicating with stakeholders, and presenting to senior leadership

Strong communication, organization, analytical, and client-facing skills

Preferred Qualifications:

Experience with Epic Resolute Hospital Billing, Resolute Professional Billing, Claims and Remittance, Revenue Guardian, or Revenue Integrity

Experience with Clarity, Caboodle, Cogito, Reporting Workbench, SlicerDicer, Radar, Tableau, Power BI, SQL, or similar reporting and analytics tools

Prior consulting experience

Experience mentoring consultants, analysts, or revenue cycle team members

Experience supporting large provider organizations, commercial health systems, multi-hospital environments, or complex Epic revenue cycle transformation projects

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1
#LI-CS1
Ref: #851-Rockville-S1