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CX Insights & Innovation Leader Hybrid

Living Well Health Center

The Cigna Group is hiring for a Leadership role in Customer Experience (CX) and Innovation to drive measure, insights, and reporting that demonstrate the value of CX investments. You will align customer, operational, digital, service, and financial data to influence executive decisions and product priorities. This role leads CX metrics, supports Health Sense development, and partners with board and leadership teams to translate insights into actionable recommendations, enhancing member and #J-18808-Ljbffr

Vacancy posted 3 days ago
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