The North Face: Store Manager - Valley Fair

Overview As the strategic leader of a North Face store, the Store Manager drives business performance, delivers an exceptional customer experience, and cultivates a high‑performing, inclusive team culture. The role champions brand values, ensures operational excellence, and directly impacts profitability, team development, and customer satisfaction. Responsibilities Model exceptional customer service and selling behaviors, driving a consumer‑centric mindset. Partner with store leaders and associates to exceed sales goals, monitoring progress against key performance indicators. Lead all aspects of people management, including recruitment, hiring, onboarding, performance evaluation, promotion, and termination. Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence. Assess and resolve escalated customer concerns with professionalism. Manage store operations: scheduling, expense control, loss prevention, audits, reporting, visual merchandising, and inventory/shipping procedures. Support store marketing events and community engagement initiatives to drive traffic and brand awareness. Uphold company policies, safety standards, and operational procedures while promoting an inclusive team environment. Qualifications 3–5 years of related professional or retail management experience. High School diploma required; associate’s degree preferred. Proven ability to drive results through store teams and exceed sales and profit goals. Strong coaching, motivating, and high‑performance team building skills. Strong verbal and written communication skills with influence across all levels. Solution‑oriented, flexible, and able to manage shifting priorities in a fast‑paced retail environment. Proficient with word processing, spreadsheets, and retail software tools. Physical ability to stand, move, bend, reach, squat, climb ladders, and lift light to moderate weight. Compensation and Benefits Compensation range: $80,000.00–$100,000.00 USD annually. The position is eligible for additional incentive awards, including an annual incentive plan and sales incentive. Benefits include medical, dental, vision, retirement, and other standard VF Corporation programs. Detailed benefit information is provided during the hiring process. Equal Employment Opportunity All qualified applicants will be considered for employment without regard to race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, family care status, marital status, domestic partnership status, sexual orientation, genetic information, or military or veteran status. The North Face and VF Corporation provide equal employment opportunities, including for individuals with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance and applicable laws. #J-18808-Ljbffr Vans