Mortgage Department Sales Manager - On Site/Full-Time

Job Description

Job Description

Are you a Mortgage Sales leader who has an entrepreneurial mindset, leads others with clarity, and refuses to settle for average results?

We're not looking for someone to simply manage a pipeline. We're looking for a Mortgage Department Sales Manager who builds winning teams, drives sustainable growth, and owns outcomes from start to finish! This role is for a leader who thrives on accountability, loves developing people and gains energy from producing measurable results.

Compensation & Position Classification for Mortgage Department Sales Manager

$80,000 USD annual base salary plus Incentives ; Exempt Full-Time, paid biweekly.

Incentive: Quarterly incentive you'll earn 0.06% of the loan amount funded. Plus an added Annual incentive you'll earn 0.06% of the total dollar amount of mortgage loans funded for the year. Certain conditions apply. Varies on production results, and incentives are not capped!

Employee Benefits

• Health, 3 plan options with BC/BS – one plan fully paid for employee
• Dental, Vision, Short- and Long-term disability, Basic Life/AD&D, and Voluntary Life/AD&D
• Supplemental Accident and Critical Illness Insurance
• 401K with Employer Match – employee fully vested on Day One!
• Paid Leaves** include Vacation, Sick, Bereavement, Jury Duty, Volunteer (** Not eligible during initial 90 day hiring period)
• Plus 11 paid Holidays annually!

What are the Mortgage Department Sales Manager Expected Outcomes?

1. Grow Mortgage Loan Portfolio by $3,819,058 before December 31, 2026.
2. Earn $43,638 in Secondary Market Income
3. Earn $166,345 in in house origination and processing income in 2026.
4. Build a mortgage team that achieves measurables

• Hire only A players.
• Terminate any mortgage team employee hired by you that is not meeting their KPIs by their one-year anniversary.
• Implement a coaching plan for all mortgage team employes to ensure all are meeting their KPIs by your 18-month anniversary.

What You'll Do as the Mortgage Department Sales Manager

• Lead and develop a high-performing mortgage team with clear expectations and measurable goals
• Drive sustainable mortgage growth through strong established and new partnerships and business development in the community
• Oversee mortgage operations, ensuring compliance, efficiency, and an exceptional member experience; good foundation of determining credit worthiness
• Actively solicit outside business and cultivate referral relationships
• Serve as a visible ambassador in the community to promote our mortgage services
• Owning performance outcomes - production, pipeline health, profitability, and team development

What We're Looking for in a Mortgage Department Sales Manager

• Proven leadership experience in mortgage lending, credit union’s loan policies, products, procedures, processing, and underwriting guidelines
• Strong understanding of mortgage law, regulations, and the secondary market; Mortgage loan processing functions including FHA, VA, and conventional lending
• A results-driven mindset with the confidence to hold yourself and others accountable
• A leader who balances high performance with people-first leadership
• Someone who builds strong teams, strong relationships, and measurable success

Required Experience Two to Five years of similar or related experience required, including a minimum of two years of mortgage lending experience. Supervisory experience preferred.

Education A college degree preferred but not required. Registered as an active Mortgage Loan Originator (MLO) on the NMLS site. Must renew registration each year and update when changes to name, address, etc. occur.

Other Skills and Qualifications

• Plus if applicant is bilingual (fluent proficiency Spanish and English)
• Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn and effectively use mortgage lending and financial software systems.

• Organized, detail-oriented, analytical, and a strong problem solver.
• Excellent oral and written communication skills.
• Demonstrates professionalism, sound judgement, and a positive attitude.
• Maintains a high level of accuracy, confidentiality, and attention to detail.

Why the Mortgage Department Sales Manager Role Matters

The Mortgage Department Sales Manager is the individual who believes strong results and strong culture go hand in hand. If you thrive in a sales-driven environment, value clarity and accountability, and desires to make a meaningful impact on members' homeownership dreams, empower others to take pride in their work, and live out the people helping people message credit unions are known for - we want you to apply today!

Mortgage Department Sales Manager Location & Hours: On-site Tyler, Texas, with occasional travel required. Availability between 8 AM - 6 PM, Monday - Friday, and occasional weekends, before and/or after-hours events. Department meetings or company trainings start at 7:45 AM on some weekdays.

Kelly Community Federal Credit Union Application Process

The following is our typical selection process and timeline. Please keep in mind, this timeline and process may vary from position to position.

1. Initial Application Screening (within 2 business days of application)
2. Phone Screening (within 2 business days of screening)
3. Profile Assessments*** (within 3 business days of passed phone screening)
4. 1st Interview (Approximately 3-5 business days or dependent on number of applicants; please refer to job posting for any scheduled dates)
5. Follow-up interviews*** (within 2 business days. Dependent on position and number of applicants; not required in all processes)

***Varies by position’s skills requirements

Typical time to hire if the candidate passes all processes: 21 days to hire