Manager Site Reliability Engineering

Come join Deepwatch’s team of world‑class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it! Deepwatch is the leader in managed security services, protecting organizations from ever‑increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud‑based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid‑sized enterprises, trust Deepwatch to protect their business. Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit. Deepwatch Recognition 2025, 2024, 2023, 2022 and 2021 Great Place to Work Certified 2024 Military Times Best for Vets Employers 2024 US Department of Labor Hire Vets Gold Award 2024 Forbes' America’s Best Startup Employers 2024 Cyber Defense Magazine, Global Infosec Awards 2023 and 2022 Fortress Cybersecurity Award 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners 2022 Cybersecurity Excellence Award for MDR Manager, Site Reliability Engineering Reports to: VP, Product Engineering Location: While proximity to Tampa is preferred to support hybrid schedule in Tampa Center of Excellence, we’re open to remote candidates who can support the Eastern Time Zone. Lead the architecture, automation, and reliability of secure, scalable cloud infrastructure (AWS, GCP) and developer platforms within a cybersecurity context. Inspire DevOps excellence, deliver high availability, and drive operational resilience—all while mentoring a high‑caliber SRE team. What You’ll Do Lead and grow the SRE team, setting direction, mentoring and managing engineers, and fostering excellence. Design and manage cloud and containerized infrastructure with IaC (Terraform). Implement robust CI/CD pipelines integrating security and compliance. Build scalable observability systems, leading the definition of SLIs / SLOs and dashboards. Manage incident response, root cause analysis, and postmortems; automate recovery via playbooks/runbooks. Drive capacity planning, performance tuning, and cost efficiency. Collaborate with InfoSec, DevSecOps, and Compliance teams—ensuring alignment with frameworks like FedRAMP, NIST, RMF. Support program‑level initiatives, communicating effectively with stakeholders. Promote a culture of reliability, security, and developer efficiency. Maintain an active “player” role, dedicating approximately 75% of your time to hands‑on engineering (design, coding, and architecture) and 25% to leadership, mentorship, and management. What You’ll Bring 8+ years in SRE, DevOps, or Platform Engineering; with technical leadership experience ready to step into management as a player/coach. Proven cloud experience (AWS, GCP) and container orchestration (Kubernetes, Docker). Strong coding/scripting (Python, GO) and proficiency in IaC and GitOps. Deep knowledge of observability tools and defining reliability metrics. Experienced in incident handling (PagerDuty, Datadog) and post‑incident evaluations. Demonstrated success in mentoring and developing junior/mid‑level SRE talent, moving beyond delegation to hands‑on technical coaching. Familiarity with regulatory or cybersecurity frameworks (FedRAMP, NIST, STIGs, RMF). Excellent cross‑functional communication and stakeholder management. Preferred: certifications such as AWS, CKA, or cyber security credentials (e.g., OSCP). Statutory Pay Disclosure The anticipated salary range for this role is $178,000 - $213,000 plus bonus, stock options, and benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. ITAR Compliance This position will have access to customer data and is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following: A citizen of the U.S.; A lawful permanent resident of the United States; A person admitted to the United States as a refugee; or A person that has been granted asylum by the United States government. The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment. What We Offer Medical, dental, vision, and disability insurance Flexible Time Off (FTO), 12 company holidays, sick leave and 8-Weeks Paid Parental Leave Unique professional development benefits with Annual development dollars to support our people growth and development Wellness contests and monthly educational programs 401(K) retirement program Learn more here: Deepwatch Benefits We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. Please review our DEI Statement here. Equal Opportunity All Deepwatch employees are expected to be able to work remotely from a home office when not at a corporate office and to pass a pre‑employment background check in accordance with applicable laws. Deepwatch is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Privacy Policy By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information. #J-18808-Ljbffr