Remote Customer Success Manager: Onboarding & Growth
NexGen Technologies
NexGen Technologies is seeking a Customer Success Manager to directly engage with assigned customers, managing all support-related functions and ensuring SLA performance. The role will onboard new customers, train users, and maintain strong relationships to drive satisfaction and possible upsell opportunities. The CSM will handle inbound communications from BPO clients and Virtual Office subscriptions, provide solutions, and coordinate with internal teams to optimize the customer lifecycle. #J-18808-Ljbffr
Vacancy posted 3 days ago
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