Central Dispatcher

Job Description

The dispatcher schedules, coordinates, dispatches, and monitors Badger units within a defined region following national processes and procedures. This role requires the flexibility to work nights and weekends.

The base salary for this role will be commensurate based on experience and education.

What You'll Be Doing:

• Manages dispatch calendar (Google calendar, etc.)
• Manages daily dispatch activities (availability and time approval by Branch Manager (BM), dispatching closest trucks, etc.)
• Converts opportunities to sales requests (SR) and confirms with owner (Outside Sales Representative (OSR), General Manager (GM), or Branch Manager (BM)
• Answers central dispatch phone line in a timely and professionally
• Processes requests from existing (standard) customers

What We're Looking For:

• Education: high school diploma or GED
• 1-2 years dispatch experience in a fast-paced environment
• Excellent communication skills to collaborate with others under any type of condition
• Excellent clerical and organizational skills to keep track of schedules, routes, and personnel
• Knowledge of computers for scheduling and other dispatching duties, Oracle Field Operations module preferred

What You'll Need for Success:

• Ability to multitask with different, and sometimes conflicting, events happening at the same time
• Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
• Ability to relay information in a fast-paced environment

What You'll Get in Return:

• Generous salary and bonus program(s)
• Low-cost Medical, Dental, and Vision Insurance
• Retirement Plan with Employer Matching Contributions
• Attractive Vacation Programs
• Inclusive Group Life Insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding Employee Referral Program
• Valuable Employee Training Program(s)

If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

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About Us

Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States.


We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.


There has never been a better time to join and grow with Badger.