Patient Access Representative II

Patient Access Representative II

Orangeburg, South Carolina

Patient Access Representative II

Patient Access, Records, Health Information, Medical Records & Coding

Business Operations

Full Time

Hospital Authority (MUHA)

Job Description Summary

Front desk work 3-12 hour shifts per week 8-8

Entity Medical University Hospital Authority (MUHA)

Worker Type Employee

Worker Sub-Type Regular

Cost Center CC004951 ORBG - SCOI - TRMC

Pay Rate Type Hourly

Pay Grade Health-20

Scheduled Weekly Hours 36

Work Shift

Job Description

Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC. Collects co-pay/coinsurance at time of service according to the MUSC policies. Corrects registration errors to prevent front-end denials. Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service. Answer phone calls according proper protocol provided by MUSC.

Additional Job Description

Education: High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred.

Work Experience: Previous experience with hospital information systems or word processing preferred.

Physical Requirements: Ability to perform job functions while standing. Ability to perform job functions while sitting. Ability to perform job functions while walking. Ability to climb stairs. Ability to work indoors. Ability to work outside in temperature extremes. Ability to work from elevated areas. Ability to work in confined/cramped spaces. Ability to perform job functions from kneeling positions. Ability to bend at the waist. Ability to twist at the waist. Ability to squat and perform job functions. Ability to perform "pinching" operations. Ability to perform gross motor activities with fingers and hands. Ability to perform firm grasping with fingers and hands. Ability to perform fine manipulation with fingers and hands. Ability to reach overhead. Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to fully use both legs. Ability to use lower extremities for balance and coordination. Ability to reach in all directions. Ability to lift and carry 50 lbs. unassisted. Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. Ability to lift from 36" to overhead 25 lbs. Ability to exert up to 50 lbs. of force. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. Ability to see and recognize objects close at hand or at a distance. Ability to match or discriminate between colors. Ability to determine distance/relationship between objects; depth perception. Good peripheral vision capabilities. Ability to maintain hearing acuity, with correction. Ability to perform gross motor functions with frequent fine motor movements. Ability to deal effectively with stressful situations. Ability to work rotating shifts. Ability to work overtime as required. Ability to work in a latex safe environment. Ability to maintain tactile sensory functions. Ability to maintain good olfactory sensory function. Ability to be qualified physically for respirator use, initially and as required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.