Driver

Job Description

Job Description

Situated between vibrant Downtown Chicago and O'Hare International Airport, Loews Chicago O'Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A courteous and safety-focused Driver who provides reliable transportation for guests and team members while delivering Loews' signature hospitality. You'll operate hotel vehicles, assist with luggage, and ensure every ride is comfortable, timely, and secure.

Who You Are:

• Safety Champion: You prioritize safe driving and vehicle care at all times.

• Service-Oriented: You greet guests warmly and assist with luggage and special requests.

• Dependable & Professional : You maintain punctuality and a polished appearance.

• Detail-Minded: You follow routes, schedules, and documentation accurately.

• Calm Under Pressure: You handle traffic and unexpected changes with composure.

• Veterans and military spouses are encouraged to apply.

What You Will Do:

• Provide safe, courteous transportation for guests and team members using hotel vehicles.

• Assist guests with luggage handling and loading/unloading; offer umbrellas or assistance during inclement weather.

• Maintain knowledge of local routes, traffic patterns, and attractions; provide recommendations when asked.

• Ensure timely pick-ups and drop-offs for airport transfers, events, and local destinations.

• Conduct pre- and post-trip vehicle inspections; report maintenance needs promptly.

• Keep vehicles clean, fueled, and stocked with amenities (e.g., water, maps).

• Follow all traffic laws and hotel safety protocols; maintain valid driver's license and certifications.

• Greet guests warmly; confirm destinations and special requests.

• Communicate delays or changes promptly and professionally.

• Handle guest inquiries with courtesy; escalate complex issues to leadership.

• Log mileage, fuel usage, and trip details accurately in property systems.

• Comply with Loews Hotels' standards and local transportation regulations.

• Support special events and VIP transportation needs as directed.

• Preserve the livelihood and reputation of the property by complying with legal policies and requirements.

• Ability to lift 50 pounds and assist with luggage handling.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• Previous experience as a driver in hospitality or transportation services preferred.

• Valid driver's license with clean driving record; CDL or passenger endorsement may be required for certain vehicles.

• Strong knowledge of local area and traffic regulations.

• Excellent communication and customer service skills.

• Ability to operate GPS and navigation systems; basic proficiency with Microsoft Office Suite.

• High level of integrity, reliability, and discretion.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.