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Treatment Coordinator

BAM Management Group

Baton Rouge, LA
Treatment Coordinator

Exceptional Dental of Highland

Baton Rouge, Louisiana

Exceptional Dental is looking for a professional, friendly and a reliable candidate to add to our front desk team!

Exceptional Dental offers competitive pay and great benefits including:

  • Group health insurance
  • Paid time off and holidays
  • Free life insurance
  • 401k Plan
  • Monthly bonus potential

Essential Responsibilities:

  • Retrieve messages and e-mails regarding treatment and new appointment and act upon them
  • Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment. (Back-up to Greeter)
  • Check patient records and provide with appropriate and necessary forms upon arrival (i.e. medical history, HIPAA consent, contact information, IV and oral sedation forms etc.)
  • Schedule appointments in consideration of production and capacity
  • Set up appointments with specialists when indicated; coordinate with specialists office, send x-rays, explanatory letter and provide a referral card/pamphlet for specialist to patient
  • Present financing options and make necessary arrangements
  • Prepare End-of-Day routine, including: (a) reconciling production and collection (b)preparing and making bank deposits
  • Make courtesy calls for treatment follow-up (post-op calls, when necessary)

Success Factors

  • Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community
  • Effective verbal skills to communicate clearly and professionally with patients and staff
  • Professional presentation

Education and Experience

  • High School diploma
  • Prior experience in a dental office preferred
  • Computer literacy

Working Conditions/Physical Requirements:

  • Sitting 75%
  • Standing/walking 25%
  • Moderate noise levels from dental and other Lab equipment.
  • Exceptional hand dexterity and typing skills to work with standard software programs provided.
  • Frequent client and interoffice personnel interaction and phone interaction
  • Near Vision - The ability to see details at close range (within a few feet of the observer) as required for computer software programs.
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Vacancy posted 1 day ago
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