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Entry-Level IT Help Desk Technician

Acupath Laboratories

Acupath Laboratories, Inc. in Plainview, NY, is seeking a Help Desk Level I technician to provide first-line technical support to end users. You will resolve routine hardware, software, and network issues, document incidents, and escalate complex problems as needed.

The role emphasizes customer service, accurate ticketing, and adherence to security policies. Some evenings, weekends, or on-call rotation may be required, with training provided.

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Vacancy posted 3 days ago
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