Barista

Barista Position At Lake Nona Wave Hotel

The Barista is responsible for crafting high-quality coffee and espresso beverages while delivering outstanding customer service. You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic. The Barista plays a key role in creating memorable experiences for guests through friendly interactions, excellent service, and expert knowledge of coffee and specialty drinks.

Celebrated as 'the Living Room of Lake Nona,' Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative communities in the country. Infusing intuitive technology, access to unique wellness programs, and truly inspired restaurant and bar concepts Lake Nona Wave Hotel is an unexpected destination for guests from around the World. Discover a different side to Orlando that is anything but make-believe.

Our team members are the true soul of our company. We think differently. About travel, but also about how we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that mold our interactions with everyone we encounter – our guests, our clients, our team, and our communities. We create engaging, impactful environments that connect people and places, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

Responsibilities

• Prepare and serve high-quality coffee, espresso drinks, teas, and specialty beverages according to standards.
• Provide friendly and efficient customer service, engaging with guests to ensure a welcoming experience.
• Operate coffee-making equipment, grinders, and espresso machines with precision and care.
• Maintain a clean and organized workspace, including counters, equipment, and dining areas.
• Assist with stocking, inventory management, and ordering supplies as needed.
• Follow health and safety regulations, ensuring food and beverage handling meets all sanitation guidelines.
• Accurately process transactions using the point-of-sale (POS) system and handle cash and credit card payments.
• Promote and upsell menu items, including seasonal beverages, pastries, and merchandise.
• Assist in training new team members and contribute to a positive team culture.
• Support resort-wide events and initiatives, providing coffee and beverage service as needed.
• Other duties as assigned

Qualifications

• Previous barista experience preferred, but not required—training will be provided.
• Passion for coffee and customer service with a friendly and outgoing personality.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong communication and teamwork skills.
• Knowledge of coffee brewing techniques, milk steaming, and latte art is a plus.
• Flexibility to work mornings, weekends, and holidays based on resort operations.

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

• While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic cleaning supply chemicals.
• The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
• While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.