VOC Program Lead: AI-Driven Customer Insights
$127k - $269kFigma
Figma is seeking a strategic, data-driven Voice of the Customer (VOC) Program Manager to lead a company-wide VOC program. This role is pivotal in surfacing customer insights from various sources and ensuring they are acted upon to improve processes and products. The ideal candidate will have experience building VOC programs, strong ownership skills, and a background in customer-facing roles. This full-time position can be based in one of Figma's US hubs or can be worked remotely. The role offers a competitive salary range of $127,000 to $269,000 USD annually along with various employee benefits. #J-18808-Ljbffr
$158k - $215k
Lead Technical Program Manager (Labs) Do you want to help make the world safe... ...networks into actionable insights. Our customers use these insights to... ...engineering, you ensure that our AI/ML models and detection... ...offs and progress with data‑driven clarity. Knowledge/Skills...Customer- Block is looking for an Engagement Marketing Manager to drive customer activation within the Cash App team. This role involves... ...essential team member, you will shape product strategy through data-driven insights and experimentation. The candidate should possess strong...Customer
$169k - $202k
...social media and emerging AI platforms. Our AI-powered managed... ...We’re hiring a Content Lead to lead the next phase of... ...MarqVision’s most important insights, research, and customer stories, transforming content... ...strategize on an always-on program across: Short-form video...Customer- A leading consulting firm is seeking a Senior Consultant specializing in Life Sciences and Business Insights. The role involves analyzing data to provide actionable insights, managing... ..., and be proficient in various programming languages and BI tools. This position...Suggested
- ...Goldberg Bernthal Family Foundation is seeking a program officer for the Goldberg Scholar Program based in San Francisco. This mission-driven role emphasizes relationship management with partners and scholars while integrating AI tools to enhance operations and efficiency....SuggestedWork at office
$150k - $165k
...to-end strategy and marketing program for WalkMe Learning Arc,... ...translate product strategy, customer insights, and roadmap priorities into... ...to independently design and lead complex, cross‑functional marketing... ...toward shared program goals. Data‑driven marketer with experience...CustomerWork experience placementImmediate startRemote work- ...Annotate is searching for a Strategic Projects Lead/AI Operations Manager who will take... ...end delivery of large LLM and Gen AI data programs, engaging directly with clients and... ...will be responsible for building trusted customer relationships while ensuring project quality...Customer
$155.1k - $293.8k
...Design Manager to lead a talented team of... ...infrastructure, and insights workflows are all undergoing... ...leap, with AI enabling new ways of... ...rapid delivery of customer value Be a player/... ...content strategists, program managers, and more... ...powered by AI and driven by human ingenuity....CustomerTemporary workLocal areaWorldwide$131k - $160k
...Purpose Responsible for leading and delivering complex... ...complex innovative programs aimed at improving the... ...and provide technical insights to ensure alignment and... ...collaborate successfully with customers, stakeholders, and... ...teams. Experience with AI (LLMs)—ChatGPT, Claude,...CustomerHourly payImmediate startVisa sponsorshipWork visaFlexible hours$148k - $185k
...behind Next.js, v0, and AI SDK, we create... ...products, supporting our customers, growing our community... ...is seeking a Startup Program Lead to build, lead, and scale... ...relationships. * Bring insights from early stage... ...Engineering. * Data-driven mindset with experience...CustomerWork from homeWorldwideFlexible hours$167k - $251k
...Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger... ...them move faster from insight to product market fit and... ...a strategic, ecosystem‑driven leader to run and evolve... ...Global Startup and Venture Program. This person will shape...CustomerFor contractorsWork at officeWorldwideHome officeFlexible hours$10 per hour
...every freight decision. You will lead the Autonomous Freight Systems... ...-run one. You will lead an AI-first engineering team tasked... ...team with a heavy focus on AI-driven automation and intelligent system... ...to logistics pricing and customer interactions. Participate in critical...Customer- Alcides Fonseca in San Francisco seeks a Customer Program Manager for their Executive Briefing Center. The role involves designing and executing... ...managing executive programs, excellent communication skills, and a passion for AI solutions. #J-18808-Ljbffr Alcides FonsecaCustomer
$102k - $215k
...the Automations & AI specialist will help... ...driving excellent customer support at scale, own... ..., you will lead exciting initiatives... ...reporting with actionable insights to inform and enable data-driven decision making... ...Explore, and Hex). Programming languages (i.e. C++...CustomerRemote jobFull timeWork from home- ...re a curious, data-driven, and energetic marketer... ...data to uncover insights and make smart decisions , Hands-on AI experience – You’re... ...for a Growth Lead to help Sybill accelerate... ...Build and execute programs to attract and nurture... ..., Leverage our customer base – Engage current...Customer
$186.1k - $300.55k
.... Over 1.5 million customers and more than a billion... ...you'll do As a Lead Product Manager for Agentic AI Platform, you will... ...with a data-driven mindset, instrumenting... ...based on usage and insights Job Designation... ...and pension programs with potential for...CustomerContract workWork at officeLocal areaRemote workShift work2 days per week$115k - $179k
Headway, based in San Francisco, is seeking a Program Manager for Talent & AI Enablement. You will design AI adoption programs to enhance the TA team's effectiveness and manage the enablement programs to foster skill development. Strong experience in program management...Flexible hours- Benchling is seeking an experienced individual to develop and implement a scalable partner enablement framework for its services partner program in San Francisco, California. This role involves designing training programs and facilitating workshops, ensuring partners are...
- ...development model to a fully AI-native workflow —... ...positive outcomes in a customer’s financial life. Turn... ...experimentation, and customer insights to improve activation,... ...0+ years of experience leading complex, cross-... ...Immigration Services E-Verify program for all US locations....CustomerWork at officeLocal areaRemote workWork from homeFlexible hoursShift work
- Figma is seeking a strategic, data-driven Voice of the Customer (VOC) Program Manager to develop and oversee a company-wide VOC program. This role involves gathering insights from various customer-facing areas to inform product and service improvements. The ideal candidate...CustomerRemote jobFull time
$152.7k - $294k
...management for the CNAPP program. Align program... ...engagement, and drives towards customer value outcomes. Key... ...executive-level insights and recommendations on... ...translate it into an outcome-driven roadmap with clear... ...multiple priorities, leading cross-functional initiatives...CustomerSummer holidayFlexible hours- ...various channels. The ideal candidate will have experience in driving customer acquisition and will be accountable for measurable success across SMB programs. Join us to shape how Centaur Labs utilizes AI technologies in transforming customer relationships and business...Customer
- ...Mixpanel is seeking a Senior Customer Strategy & Operations Manager in San Francisco to manage... ...design impactful systems and tools using AI and data analysis, directly influencing... ..., and ability to translate data insights into actionable strategies. The role promises...Customer
- ...A tech company specializes in AI solutions is seeking a Senior Product Manager to... ...remote role requires expertise in data-driven product development and collaboration across functions to create actionable insights for customers. Ideal candidates should have 7+ years in...CustomerRemote work
- ...mission to return time. As the leading AI Time platform for... ...client delivery, and make data‑driven strategic decisions. We serve... ...designs AI systems, and earns customer trust. This is not a pure compliance... ...audits, certifications, and trust programs. Enterprise Trust &...CustomerRelocation package
$92k - $115k
...of the team? About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI‑driven customer support tools. This role sits at the intersection... ...be eligible for our relocation assistance program. Benefits for full‑time U.S. employees...CustomerFull timeLocal areaRelocation packageFlexible hours2 days per week3 days per week- ...strategy for the Mudflap Fuel Card. In this role, you’ll oversee the customer journey from application to retention, ensuring a seamless... ...cross-functionally to create scalable onboarding systems, utilizing AI and automation to enhance overall customer experience. #J-18808...Customer
$94.4k - $293.8k
...seeking a Manager to support agentic commerce transformation for technology clients. This role focuses on developing AI-powered solutions to enhance customer engagement and product discoverability. The ideal candidate has 7+ years in digital strategy and consulting, with...Customer- A leading cybersecurity firm is seeking a B2B Product Marketing role focused on identity security. You will create competitive... ...strategies, write sales enablement content, and develop customer case studies using AI tools for rapid production. The ideal candidate should...Customer
$135k - $165k
...Simbe Robotics is a leading retail robotics... ...deliver valuable data insights. Our autonomous... ...inventory and make data-driven decisions.... ...Simbe deploys AI-powered robots across... ...sophistication of the customers we serve - and the... ...awareness program Own security and...CustomerWork at office
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