VOC Program Lead: AI-Driven Customer Insights
$127k - $269kFigma
Figma is seeking a strategic, data-driven Voice of the Customer (VOC) Program Manager to lead a company-wide VOC program. This role is pivotal in surfacing customer insights from various sources and ensuring they are acted upon to improve processes and products. The ideal candidate will have experience building VOC programs, strong ownership skills, and a background in customer-facing roles. This full-time position can be based in one of Figma's US hubs or can be worked remotely. The role offers a competitive salary range of $127,000 to $269,000 USD annually along with various employee benefits. #J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the VOC Program Lead: AI-Driven Customer Insights in San Francisco, CA vacancy
- ...Ventures is seeking an impact-driven advisor to guide... ...measuring the business value of AI initiatives. You will... ...priorities, data insights, and product execution to help customers optimize AI programs. In this client-facing role, you’ll lead executive steering sessions...Customer
Wintermeyer Ventures
San Francisco, CA17 hours ago $198.1k - $272.5k
...Center is one of the leading overseas design... ...through an experience-driven approach. Our work... ...demonstrates how AI can amplify... ...development. Translate Insights into Product:... ...Our total rewards programs are designed to motivate... ...tomorrow for our customers, partners, and...CustomerWork at officeLocal areaOverseasSamsung Research America
San Francisco, CA22 hours ago$205k - $230k
...Lead Product Manager, Enterprise Services Management... ...execution, translating customer needs and opportunities... ...Management, powered by AI agents and tightly... ...workflows, and translating insights into clear MVP scope, an... ...success building AI-driven platforms, automation systems...CustomerWork at officeLocal areaWork from homeWorldwideAsana
San Francisco, CA4 days ago- ...Circle is seeking a senior AML/KYC leader to oversee customer due diligence, onboarding and periodic reviews. You will manage a team of... ...Engineering to implement compliant, scalable workflows. We value AI-enabled enhancements, strong governance, and the ability to navigate...Customer
Circle
San Francisco, CA3 days ago $162k
...highest-stakes customer experience moments... ...share driven by our premium portfolio... ...Airports & Venues CX program owns the global... ...As Program Lead, Airports & Venues... ...customer insights, quantifies root... ...customer empathy, AI fluency, and deep... ...Global Airport VOC Report — synthesizing...CustomerFull timeWork experience placementWork at officeLocal areaRemote workWorldwideUber Technologies Inc
San Francisco, CA4 days ago$192k - $288k
...foundation that every product, every customer, and every engineer depends on... ...of critical, cross-cutting programs that affect how we build,... ....Influential and relationship-driven. You know that infrastructure... ...work. You don't just talk about AI, you use it daily to move faster...CustomerKlaviyo
San Francisco, CA4 days ago- ...foundation that every product, every customer, and every engineer depends on... ...of critical, cross-cutting programs that affect how we build,... ...Influential and relationship-driven. You know that infrastructure... ...context to create alignment AI‑first in how you work. You don...Customer
Klaviyo
San Francisco, CA4 days ago $148k - $185k
...behind Next.js, v0, and AI SDK, we create... ...products, supporting our customers, growing our community... ...is seeking a Startup Program Lead to build, lead, and scale... ...term relationships.Bring insights from early stage... ...and Engineering.Data-driven mindset with experience...CustomerWork from homeWorldwideFlexible hoursVercel
San Francisco, CA7 days ago- ...AWS is seeking a Startups GTM Ops Lead to join the Startups GTM Ops team. The role delivers strategic insights on global tech trends, startups, and venture capital, guiding how the Startup business approaches customers, deploys resources, and competes in a rapidly growing...Customer
Amazon
San Francisco, CA3 days ago - ...Jerry.ai is hiring an Organic Growth Lead to own content quality and output across Jerry.ai and external platforms... ...makes us authoritative wherever customers search, shaping editorial strategy... ...production at scale. You will manage AI-driven workflows, set credible standards...CustomerRemote work
Precision Labs
San Francisco, CA3 days ago $160k - $190k
...Workstream is a mission-driven company building the all-in-one... ...their employees can thrive. Our customers include leading brands from multiple sectors... ...SaaS leader into an AI-native platform for the entire... ...in Workstream's stock option program, offering meaningful equity...CustomerHourly payWork at officeLocal areaRelocationVisa sponsorshipFlexible hoursNotable Capital
San Francisco, CA3 days ago- ...Salesforce is seeking a Manager of Emerging Talent for the AI Builder Program to lead a high-caliber team of AI-native graduates, translating... ..., coaching, and project governance, while partnering with customers to deliver measurable business value and robust upskilling...Customer
Salesforce
San Francisco, CA3 days ago - ...growth marketing engine. You will own analytics from spend to revenue and drive smarter investment decisions through AI-powered insights. You will lead reporting, dashboards, attribution, and forecast accuracy while partnering with Growth Marketing, Finance, RevOps, and...
Ripple
San Francisco, CA4 days ago - ...HighLevel, a global remote-first AI-powered sales & marketing platform, seeks a Lead Automations Analyst for the Customer Success — Programs & AI Innovation team. You will own... ...in-call guidance, and generate AI-driven post-call insights. You will partner with RevOps to close...CustomerRemote work
Logoslabs
San Francisco, CA3 days ago $159k - $305k
...is seeking a Senior Lead Digital Product... ...enterprise Generative AI capabilities — EMM... ...checks, and performance insights. These capabilities... ...benefit plans and programs offered to... ...on building strong customer relationships balanced... ...mitigating and compliance-driven culture which...CustomerFull timeWork experience placementRelocation packageWells Fargo
San Francisco, CA4 days ago- ...culture. If you are driven to solve exhilarating... ...Now Braze is the leading customer engagement platform,... ...data foundation and our AI capabilities — it's... ...bringing market and customer insight that shapes what gets... .... You instrument your programs, know what's working,...CustomerFull time
Braze
San Francisco, CA15 hours ago $1,000 per month
...Lead PM, AI Safety and PlatformSpring Health is a global... ...reports to the VP Product, Customer Value and Platform.... ...; translate those insights into a single prioritized... ...for LLMs and AI-driven features, with measurable... ..., a weight management program—based in psychology, that...CustomerFull timeWork at officeWorldwideRelocationSleeping nights2 days per week3 days per weekSpringHealth Behavioral Health & Integrated Care
San Francisco, CA3 days ago- ...CRM and measurement stack end-to-end to deliver measurable pipeline. The role requires proven experience running outbound programs for B2B software, strong AI fluency, and a track record of turning customer pain points into high-performing campaigns. #J-18808-LjbffrCustomer
Jobleads-US
San Francisco, CA2 days ago $157k - $185k
...WRITERWRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision... ...is looking for a customer success professional who will... ...objectives, and build the programs, communities, and frameworks... ...-aware, feedback-driven, and committed to continuous...CustomerFull timeWork at officeLocal areaWriter
San Francisco, CA5 days ago$142k - $214k
...services.We are looking for a Lead, Program Management to join Snap Inc.’s global Small and Medium Customers (SMC) organization. This role... ...the ability to turn insights into actionable plans and drive... ...familiarity with building agentic AI workflows for reporting, requirements...CustomerFull timeLive inWork at officeLocal areaSnap
San Francisco, CA8 days ago$210k - $256.67k
...breakthrough results.The RoleWe are looking for Program Director, to lead a large & complex multi pillar Oracle... ...program for a North America based customer with proven experience and capability... ...that lead complex change agendas driven by disruptive technology. With offices...CustomerFull timeTemporary workInfosys Technologies
San Francisco, CA6 days ago$164.7k - $266k
...life. Over 1.5 million customers and more than a billion... ...build, ship, and operate AI-native and agentic... ...scale. As the AI Platform Lead, you own the architecture... ...and ticket-driven execution with automated... ...retirement and pension programs with potential for employer...CustomerPermanent employmentFull timeContract workWork at officeLocal areaRemote work2 days per weekDocuSign
San Francisco, CA4 days ago$250k - $280k
...Notion is the collaborative AI workspace where teams and agents... ...Notinos (our employees) are customer zero in bringing this future... ...Notion. As the Growth Strategy & Programs Lead, you will help design and... ...understand growth, translate insights into scalable programs, and...CustomerLocal areaNotion
San Francisco, CA4 days ago$186.1k - $300.55k
...Over 1.5 million customers and more than a billion... ...you'll doAs a Lead Product Manager on... ...communications, and adoption programs that land changes... ...transparent, ROI-driven backlog and making... ...work on AI/ML products, B2B SaaS... ..., or predictive insights) and using data to...CustomerContract workWork at officeLocal areaRemote work2 days per weekDocuSign
San Francisco, CA4 days ago- ...generation of advertising for an AI-powered world. As AI changes... ...businesses to connect with customers in new ways. The SMB Ads... ...and Sales, we combine customer insight, rigorous experimentation,... ...We are looking for a Scaled Programs Lead to build and scale global programs...CustomerWork at officeLocal area
OpenAI
San Francisco, CA4 days ago - ...Rillet is seeking a Business Operations hire who builds with AI, not just talks about it. You'll work directly with function leaders across Sales, Partnership, Customer Success, and Deployment to rethink how their teams operate. You’ll drive real transformation in ways...Customer
Rillet
San Francisco, CA3 days ago - ...seeking a seasoned construction executive to lead customer advisory and preconstruction strategy... ...operational transformation across large construction programs. The incumbent will collaborate with executive leadership to advance AI adoption, modernize processes, and deliver...Customer
Blue Signal Search
San Francisco, CA3 days ago $139k - $260k
...this role:The Technology AI Transformation team is seeking a Senior Lead Business Execution... ...communications, training, engagement programs, executive storytelling,... ...on building strong customer relationships balanced... ...and compliance-driven culture which firmly establishes...CustomerFull timeWork experience placementWells Fargo
San Francisco, CA7 days ago$121.99k - $160.12k
...consumers to discover, customize, and purchase from... ...the world. We are driven by creating a... ...shopper.We are seeking a Lead Product Manager to... ...optimization program, with dependencies... ...results, customer insight, and technical constraints... ...including the parts AI helped produce. You...CustomerFull timeTemporary workWork at officeLocal areaWorldwideMinted
San Francisco, CA7 days ago- ...understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products,... ...for an Executive Programs Lead, Americas to build and... ...engages its most important customers and executives across the... ...measures that connect customer insight, relationship progress,...CustomerWork at officeRelocation package
Showcify, Inc.
San Francisco, CA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VOC Program Lead: AI-Driven Customer Insights. Be the first to apply!
Related searches
- customer marketing San Francisco, CA
- work from home customer San Francisco, CA
- amazon customer San Francisco, CA
- customer satisfaction San Francisco, CA
- customer engineer San Francisco, CA
- airline customer San Francisco, CA
- customer liaison San Francisco, CA
- customer San Francisco, CA
- customer project program manager San Francisco, CA
- verizon customer San Francisco, CA