Future Opening: Team Member

Responsive Recruiter

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms

What Does A Winning Team Member Look Like And Do?

• They are friendly and enjoyable for guests and their team to interact with
• They know the menu well and execute quickly and well in all positions to keep the store rolling and the guests happy
• They communicate well with their manager and supervisor anything needed - restocking the line, guest concerns, etc.
• They ask their manager, "What else can I do to help?"
• They promote chocolates and the loyalty program

About Us

At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further you've found your place.

We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:

• Enjoy a 'chill' work attire
• Be part of a rapidly growing concept
• Develop into a chocolate-tasting expert other chocolates will never taste the same
• Become a valued member of a cool team and local neighborhood community
• Embark on a journey with us where there is room to grow and develop internally

Position Overview

Our Team Members keep things spinning and shaking during scheduled shifts. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer.

Essential Functions

Bring your A-game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know-how. Be the ultimate brand advocate, rocking stellar customer service with an authentic vibe. Elevate sales by getting creative with sampling, product recommendations, and subtle upselling moves. Show off your skills by whipping up top-notch milkshakes, sundaes, and dipped chocolates, all while maintaining the coolest store vibes.

Dive into the retail game, fulfilling chocolate cravings with flair. Tackle customer concerns like a pro, keeping a chill demeanor. Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers. Dive into promotional prep, making the store pop with seasonal magic. Keep it safe and tasty, reporting any food quality vibes to the boss. Ready for more? Embrace the unpredictable and dive into any other cool duties that come your way!

Requirements

• Strong communication skills, interpersonal skills, and exceptional customer service skills
• Proven ability to work in a fast-paced team environment
• Attention to detail and safety requirements
• Manual dexterity and good hand-eye coordination
• Previous customer service and cash handling experience is a plus
• Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays
• Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds

Compensation: $12.14 - $20.00 per hour

Come shake things up with MilkShake Factory!

Exciting news - we're expanding our operations coast to coast! Check out our openings at our franchise locations or join us in our hometown of Pittsburgh, PA.