Security Officer (FT)

Security OfficerThis position diligently upholds the standards, policies, and interests of Grand Traverse Resort and Spa and ensures the safety and security of guests and employees, as well as their property. To provide a visible and vigilant outside patrol as a means of deterring vandalism, theft, etc.Essential Duties and ResponsibilitiesCheck all exterior buildings as per checklistCheck all PIV's (Post Indicator Values) at Valleyview, Governor's Hall and ClubhousePerform drive-through inspections of all resort condominium sites including Holt Road and Deepwater Pointe, checking lighting, open doors, suspicious persons/vehicles, etc.Respond to all exterior building intrusion and fire alarms, i.e. Deepwater Pointe, Laundry/Golf & Grounds, Golf School, Pro-Shop, Clubhouse and Beverage Cart BarnCheck golf course perimeter gate on Bracket roadCheck Arrowhead EstatesCheck Afternine building and ensure gate to road is locked when building is closedCheck the Dog House (Dog Dreams Inn) and communicate with personnel as necessary, i.e. in person, radioCheck all construction sites, construction field offices and construction material sitesRespond to all noise complaints, disturbances, fires, medical emergencies, etc. outside main complexDirect police, fire, ambulance, etc. when they are responding to calls to the ResortMonitor parking situation at all timesMonitor snow/ice accumulation on roads and communicate conditions to Shift Commander for relay to snow removal crewsEscort cashiers from satellite operations back to main building upon requestTransport guests/employees to clinics/hospitals, condominiums, etc.Ensure Christmas lighting is turned off/on when applicableCheck all exterior lighting for proper operation and coveragePerform all out-building and vehicle fire extinguisher checks monthlyMaintain periodic contact with Shift Commander via radioInform Shift Commander immediately of any unusual activity or suspicious personsWrite complete, concise, and accurate reports for departmental, legal, and insurance purposesAny other duties deemed appropriate by the Shift Commander or Director of Security and Risk ManagementMust understand and abide by environmental practices of the resortEducation/ExperienceMust have a minimum of a high school diploma or GED.Must have at least 1 year previous work experience in the security field, military service, law enforcement or related field.Must have a current, valid driver's license and qualify for driving resort vehicles under company policy as mandated by our insurance company.CPR and AED training is highly preferredOther Skills and AbilitiesDemonstrates organizational skillsDemonstrates customer service skills and the ability to effectively work with peopleDemonstrates ability to conduct security investigations that include skills in: problem solving, data collection, establishing relevant facts and drawing valid conclusionsDemonstrates ability to maintain accurate, current and coherent security logsDemonstrates excellent communication skills (written and oral)Ability to set priorities, meet deadlines and multitask with minimal supervisionAbility to be detail-orientedAbility to articulate and support Grand Traverse Resort and Spa's values and Code of ConductDemonstrates skills in working with computers, Microsoft Office Suite, Internet resources, security cameras and other equipment routinely used by security personnelTypical Physical DemandsThis position requires walking, standing and drivingMay occasionally lift up to 50 lbs.Typical Mental DemandsMust be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines.Working ConditionsRequired to be outside in the different environments of all four seasonsNoise level moderateSafety sensitive position due to medical decision making duties involved