Customer Success Manager

A bit about us:

We are looking for an experienced Customer Success Manager to join our fast-paced Tech Services team. This role is integral to our company's success and growth, acting as the critical liaison between our clients and our services. The ideal candidate is a strategic thinker, data-driven, and has a proven track record in driving customer retention and growth. As a Customer Success Manager, you'll be responsible for understanding customer outcomes through ongoing collection and analysis of data and feedback. You'll be driving the success and growth of our customers by understanding their business needs and helping them succeed.

Why join us?

salary up to $165k
bonus offerings (20%)
Medical insurance
dental insurance
401k
child care support
paid maternity leave/paternity leave

Job Details

Minimum 3-10 years of experience in customer success SaaS position
experience working closely and presenting to c-level
passion for data/technology/Ai
experienced with Salesforce and Hubspot

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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