Service Concierge

Service Concierge – Loyalty Nissan of Short PumpBe the First Impression. Drive the Experience. Loyalty Automotive is launching the brand-new Loyalty Nissan of Short Pump, and we are looking for an energetic, organized, and customer-focused Service Concierge to help create an exceptional guest experience from the moment our customers arrive. If you enjoy fast-paced environments, helping people, and being part of a modern, high-tech service operation, this could be the perfect opportunity for you.What is a Service Concierge?Think of this role as the air traffic controller of the service drive. You will be the first smiling face our customers see when they arrive, helping guide them through a smooth and organized service experience. This position plays a key role in managing traffic flow, assisting advisors, and ensuring our service drive operates efficiently. You will help create a modern, organized greeting system that makes visiting Loyalty Nissan of Short Pump easy and enjoyable.What You'll Do:Welcome customers as they arrive in the service drive with a friendly and professional attitude.Help organize vehicle traffic flow and guide customers to the appropriate service advisor.Assist with vehicle porting and logistics throughout the service process.Help maintain a clean, organized, and efficient service lane.Communicate with advisors and technicians to ensure vehicles are moved efficiently.Deliver vehicles to customers and help create a five-star experience.Assist with light administrative or coordination tasks when neededBe part of a team focused on speed, organization, and customer satisfaction.Why This Job is Awesome:At Loyalty Automotive, we believe in growing our people.This role is often the first step toward an exciting career in the automotive industry.Many of our Service Advisors, Managers, and Leaders started in positions just like this.Growth Opportunities Include:Service Advisor.Service Dispatcher.Customer Experience Specialist.Service Management.If you bring the right attitude and work ethic, we will help you build a career.What We're Looking For:Friendly, outgoing personality.Strong organization skills.Ability to stay calm and efficient in a busy environment.Valid driver's license and safe driving record.Ability to move vehicles and be on your feet throughout the day.Team-first attitude.Someone who enjoys creating great customer experiences.What We Offer:Competitive pay.Career advancement opportunities.Positive and energetic work environment.Paid training.Full benefits package available.The opportunity to help launch one of the most exciting new dealerships in the Richmond area.Join the Launch Team:This is a rare chance to be part of the opening team for Loyalty Nissan of Short Pump, helping us build a service experience that customers will remember. If you enjoy people, energy, and organization, we want to meet you.Apply today and start your career with Loyalty Automotive.