Investment Operations Associate

Job Description

Location: Towson, Maryland – full-time position, on-site

Candidates must be authorized to work in the U.S. and be located within commuting distance of Towson, MD, or be willing to relocate independently.

At Greenspring, our Core Purpose is to “help every person live their ideal life,” and we are looking for talented people who share this passion. Working at Greenspring gives you the ability to:

• Own your future with defined career paths and tools, coaching, and support to help you create the future you want
• Thrive in a great culture where you’ll be a part of a team of people who are committed to each other’s success
• Make a lasting impact on the lives of our clients through the camaraderie of working for a common goal with your peers

The Investment Operations Associate will support the investment management-related administrative tasks involved in managing the firm’s Private Client Group investment accounts. This individual spends almost all their time in back-office activities to support our advisors and clients.

Responsibilities

The responsibilities listed below are intended to describe the general nature and level of work being performed; it is not an exhaustive list of all responsibilities and additional duties may be assigned.

• Produce and oversee the production of client portal and performance reports
• Manage and execute the Private Client billing process, ensuring the accuracy of billing
• Reconcile, enter, download, and update data in rebalancing, account aggregation, and portfolio management software systems
• Ensure data accuracy and integrity in Tamarac.
• Serve as a backup trader for client accounts as directed
• Participate in the firm’s Investment Committee

Specific Measures of Success

• Quickly responds to requests and resolves open tasks
• Proactively eliminates obstacles before they become issues
• Ensures accuracy in work while driving improvements to team processes and efficiency
• Demonstrates efficiency in working with multiple advisors across multiple sites by leveraging firm resources and tools

Industry/Business Experience

Minimum 1 year of experience in financial services, client service, portfolio/administrative operations, and/or related investment operations role within the financial services industry.

Education

College degree in Finance, Investments, or Business, or comparable experience.

Skills and Knowledge

• Always focused on client needs and customer service
• Detail-oriented and methodical
• Demonstrated problem-solving abilities
• Follows up and follows through
• Exceptional organizational skills with a proven ability to multitask and manage multiple projects
• A team player with good interpersonal skills and the ability to work collaboratively across departments
• Excellent oral and written communication skills
• Ability to excel in a fast-paced, changing environment
• A self-starter who is assertive, proactive, independent, flexible and accommodating
• Expert in Microsoft Excel and other Microsoft Office applications. Comfortable learning and navigating new technology and software applications. Experience with Tamarac, Salesforce, or ByAllAccounts is a major plus.

Requirements/Additional Information

• Starting base salary range: $60,000-$70,000, with the opportunity to earn a discretionary annual bonus up to 10% of earnings.
• Within 2-3 years, the Investment Operations Associate will be encouraged to obtain an advanced investment designation
• This individual will report to the Director of Investments
• The first 90 days will include an extensive onboarding/training program.
• After the first 90 days and with the manager’s approval, the candidate may be eligible to work from home for a specified number of days per month.

Firm Profile

We look to hire talented individuals with leadership potential, integrity, a sharp analytical mind, creativity, and the ability to work interdependently with others. We offer a competitive compensation package including:

• Health, Dental, and Vision Insurance Offered
• Health Savings Accounts and Flexible Spending Accounts
• 401(k) Plan with employer match and discretionary profit-sharing contributions
• Paid Time Off + Volunteer PTO
• GREEN Units (phantom equity ownership in the firm after two years)
• Sabbatical after 7 years of service
• Paid Short-Term and Long-Term Disability Insurance
• Paid Group Life Insurance
• Employee Assistance Program
• Free financial planning and investment advice
• Annual professional development stipend for continuing education, courses, conference attendance, etc.
• Cellphone reimbursements
• Matching Charitable Gifts Program
• Stand-up desks, dual computer monitors, and team engagement events
• Paid parking in our adjoining garage