Customer Service / Account Manager

JOB REQUIREMENTS: Multicircuits, a leader in the electronics industry,

is looking to add an Account Manager. Responsibilities include reviewing

and analyzing customer data for the preparation of quote packages, order

entry, order verification and order follow-up and tracking. Review and

analyze technical prints, engineering data and customer quality

requirements. Prepare accurate and comprehensive quotes from pricing

matrix using established procedures. Interpret, analyze and answer

customer inquiries regarding quotes, terms, deliveries, complaints,

adjustments and requests for information. Acknowledge orders and alert

customer to changes in order status, delivery and pricing. Delegate

requests for information, complaints or service of a technical nature to

the appropriate department for analysis or disposition. Maintain

proficiency with company products and product applications, pricing

procedures and sales policies. Will be assigned specific customer

accounts. ***

OTHER EXPERIENCE AND QUALIFICATIONS: Customer

service in a technical/manufacturing environment required, PCB

experience desired. Must be organized, accurate, conscientious,

dependable and a quick learner. Position requires strong math skills,

proficiency in computer software systems including MS Office Suite,

ability to learn proprietary software, solid verbal and written skills,

good time management and attention to detail. Pre-employment physical

and drug screen required. Direct deposit is required. WORK

AUTHORIZATION: US Person (US Citizen or Permanent Resident) Pursuant to

ITAR, EAR, and other export compliance laws and regulations, applicants

for this position must be US Persons as defined by US law, i.e., US

citizens, lawful permanent residents (Green Card holders), persons

granted refugee status or asylum status in the United States, or

temporary residents granted amnesty. *** APPLICATION

INSTRUCTIONS: Mail a Rsum: 2301 Universal Street Oshkosh, WI 54904

E-Mail a Rsum: ***email_hidden***