Future Opening: Admin / Front Sales Desk Associate Poolwerx Westfield

Responsive Recruiter We are seeking a customer-focused, self-starting problem-solver to be the welcoming face of our Poolwerx location. Key Responsibilities: Greet walk-in customers and build rapport with a friendly, solutions-oriented approach Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs Handle POS transactions in Lightspeed, including sales, returns, and product lookups Maintain a clean, organized, and fully stocked storefront Provide support for water testing and guide customers through product recommendations (training provided) Proactively troubleshoot scheduling conflicts, customer concerns, or order issues Communicate with service technicians to coordinate job timing and customer expectations Perform light administrative duties: filing, confirming appointments, ordering supplies, updating records Qualifications: High school diploma or equivalent 1+ years experience in customer service, retail, or scheduling roles Experience using Skimmer or Lightspeed is a plus-but not required Tech-comfortable and able to quickly learn digital tools and systems Strong organization, communication, and multitasking skills Must be able to lift up to 40 lbs and stand for extended periods Willing to work weekends and increased hours during peak season Ideal Candidate: Self-Starter: Takes initiative without waiting to be told what to do Problem-Solver: Quickly identifies issues and calmly finds solutions Customer-Focused: Genuinely enjoys helping people and takes pride in service Detail-Oriented: Stays organized and on top of schedules, inventory, and records Adaptable: Comfortable switching gears throughout the day and managing shifting priorities Compensation & Benefits: Competitive hourly pay ($18.00-$22.00/hr depending on experience) Paid training and ongoing development Product and service discounts Supportive team environment with opportunity for growth Founded in 1992, Poolwerx is one of the world's largest pool supply, service, and repair providers. Our United States operations are headquartered in our 10,000 square foot, state-of-the-art training facility and support center in Dallas, TX. We currently operate over 30 retail stores and over 190 service vans across eight states in the U.S. Our clients don't just value clear water, they value clean, healthy water. We pride ourselves on our expertise and always strive to give our clients the best and safest swimming conditions. If you align with these values, we want you on our team. We're always hiring, and we think Poolwerx is an awesome place to work. If you'd like to become part of our extended family, we'd love to hear from you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Poolwerx Corporate.