Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and is a small, dedicated team of two who focus on delivering an excellent customer experience every day. I started my journey as a college intern and later became an Agent Aspirant, which gave me a strong foundation and a clear vision for the kind of office I wanted to build.

I’m married, have two dogs, and enjoy running marathons. Staying active and disciplined outside of work helps shape the way I approach the business and support my team. I stay involved in the community as a member of the Rogers Park Business Alliance and serve as an SSA commissioner, working to maintain and improve the local area. Supporting the community is an important part of what we do.

For our team, we offer disability and life insurance, a health stipend, and a 401(k) plan to help support our team’s financial and personal well-being.

Our office culture is collaborative, trustworthy, and customer-focused. As a smaller team, we work closely together and take pride in being responsive, thorough, and supportive of one another. We’re looking for someone who treats their role like it’s their own business—someone who is dependable, detail-oriented, and committed to providing a great customer experience. If you’re looking for a supportive, team-oriented environment where your work truly matters, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Nick Kosiek - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.