Fleet Engagement & Recruiting Specialist

Job Description

Job Description

Fleet Engagement & Recruiting Specialist

Help Build and Support Our Driver Network

Are you passionate about connecting people with meaningful opportunities and fostering long-term professional relationships? We're seeking a Fleet Engagement & Recruiting Specialist to join our Norfolk team. In this role, you'll be instrumental in attracting qualified drivers, guiding them through the onboarding process, and supporting their ongoing success within our transportation network.

Your efforts will directly contribute to driver growth, engagement, and retention while helping strengthen one of the region's leading transportation services.

What We Offer as a Fleet Engagement & Recruiting Specialist:

• Competitive medical, dental, vision, and life insurance benefits
• 401(k) with company matching contributions
• Paid Time Off (PTO) and paid holidays
• Consistent Monday–Friday work schedule
• Opportunities for professional development and career advancement

Key Responsibilities as a Fleet Engagement & Recruiting Specialist:

Driver Recruitment

• Develop and execute recruiting strategies to attract qualified driver candidates
• Build and maintain a strong pipeline of prospective drivers through networking, referrals, community outreach, and recruiting events
• Promote driving opportunities through local partnerships and hiring initiatives
• Meet recruiting and onboarding objectives through proactive candidate engagement

Onboarding & Driver Success

• Serve as the primary point of contact for candidates throughout the hiring process
• Conduct onboarding sessions and orientation programs for Independent Contractors (ICs)
• Guide new drivers from application through onboarding and vehicle placement
• Ensure every new driver receives a professional, welcoming, and informative onboarding experience

Driver Engagement & Retention

• Foster positive relationships with active drivers and provide ongoing support
• Help identify opportunities to improve driver satisfaction and retention
• Address questions, concerns, and challenges while connecting drivers with appropriate resources
• Collaborate with operations and leadership teams to support engagement and retention initiatives

Administrative & Reporting Support

• Maintain accurate recruiting, onboarding, and retention records
• Monitor hiring activity, onboarding progress, and driver retention metrics
• Prepare reports and provide regular updates to management
• Assist with workforce development projects and operational initiatives as needed

Qualifications as a Fleet Engagement & Recruiting Specialist:

• Previous experience in recruiting, staffing, customer service, sales, workforce development, or a related field preferred
• Excellent communication and relationship-building skills
• Strong organizational and time-management abilities
• Self-motivated and capable of managing multiple priorities
• Professional, dependable, and team-oriented mindset
• Passion for helping individuals succeed and grow professionally

Why Join Our Team?

• Play a vital role in growing and supporting our driver community
• Make a meaningful impact on workforce development and driver success
• Work in a dynamic, people-focused environment
• Collaborate with experienced leadership and operations teams
• Enjoy opportunities for career growth and professional development

Ready to Make an Impact?

If you enjoy building relationships, helping people achieve their goals, and supporting a thriving transportation network, we'd love to hear from you.

Apply today to become an Fleet Engagement & Recruiting Specialist and help drive the future of transportation in Norfolk.